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Essay
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Multiple Choice
A) managers are found in businesses while leaders operate in non-profit organizations.
B) mangers work to achieve stability while leaders embrace change.
C) managers use an autocratic approach while leaders embrace a democratic style.
D) all employees can manage,but only top managers can lead.
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Multiple Choice
A) developing strategic plans.
B) evaluating the daily performance of workers.
C) creating a vision.
D) traveling to different worksites.
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Multiple Choice
A) more loyal to the firm.
B) less educated and less self-directed.
C) more willing to leave the firm to seek better opportunities.
D) more likely to need direct guidance and direction from their managers.
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Multiple Choice
A) WISH
B) SWAMP
C) ASSET
D) SWOT
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Multiple Choice
A) limit their attention to financial measures such as profit and return on investment since these are the only objective and quantifiable measures available.
B) focus most of their attention on measures of employee satisfaction,since without good employees the firm will not be competitive.
C) focus primarily on financial measures,but pay some attention to nonfinancial concerns.
D) recognize that,while financial measures are important and should be considered,the purpose of the firm is to satisfy both internal and external customers.
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Multiple Choice
A) financial
B) human
C) natural
D) all resources
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