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In a primary boycott,a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

A) True
B) False

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_____________ is the process by which representatives of a union meet with representatives of management to negotiate a contract for workers.


A) Mediation
B) Arbitration
C) Mutual Conciliation
D) Collective bargaining

E) None of the above
F) B) and D)

Correct Answer

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Historically,managers were less concerned about productivity and more concerned with friendly relations with coworkers.

A) True
B) False

Correct Answer

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A union security clause in a labor-management agreement stipulates that employees who benefit from a union must either officially join or at least pay dues to the union.

A) True
B) False

Correct Answer

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Alcohol is the most widely used drug in the workplace.

A) True
B) False

Correct Answer

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In an) ________,all of the members are skilled specialists in a particular trade.


A) ESOP
B) craft union
C) industrial union
D) trade federation

E) All of the above
F) C) and D)

Correct Answer

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Union membership is likely to rise in the coming decade,because the same economic and political conditions that gave rise to unions in the late 19th and early 20th centuries are now reappearing.

A) True
B) False

Correct Answer

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During negotiations for a new faculty contract at a major university,the __________ was quite narrow.Of thirteen items,the union representatives wanted concessions on the following items: Nos.1,2,3,4,5,7,9,10,and 13.The union overlapped with the university administration on the remaining items: Nos.6,8,11,and 12.


A) negotiation degree
B) bargaining zone
C) breakdown criteria
D) well-being apportionment

E) A) and B)
F) B) and C)

Correct Answer

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Wage rates,hours of work,employee benefits,and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

A) True
B) False

Correct Answer

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Identify and describe the major tactics used by unions and management when collective bargaining efforts break down.

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The primary tactics used by labor are st...

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A labor dispute between the AFL-CIO and Gainesville Brewery is into its eighth month.The AFL-CIO has called on its membership and the general public to refuse to purchase Gainesville products.The AFL-CIO is calling for a:


A) general boycott.
B) secondary boycott.
C) primary boycott.
D) public boycott.

E) None of the above
F) A) and D)

Correct Answer

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___________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.


A) Arbitration
B) Mediation
C) Reconciliation
D) Intercession

E) C) and D)
F) B) and C)

Correct Answer

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Hiring strikebreakers to replace striking workers was historically a common management tactic during labor disputes,but it is seldom used today.

A) True
B) False

Correct Answer

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The concept of comparable worth holds that people who do jobs that require similar levels of education,training and skills should receive equal pay.

A) True
B) False

Correct Answer

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Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to an) :


A) industrial union.
B) craft union.
C) assembly union.
D) traditional union.

E) A) and B)
F) A) and C)

Correct Answer

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Membership in industrial unions was strictly limited to skilled craftspeople.

A) True
B) False

Correct Answer

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The first national labor organization,the Knights of Labor sought to gain enough political power to restructure the entire U.S.economy.

A) True
B) False

Correct Answer

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A mediator has the power to impose a binding settlement on labor and management.

A) True
B) False

Correct Answer

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In 1955,after the passage of the Taft-Hartley Act,the AFL and CIO merged to create the AFL-CIO.

A) True
B) False

Correct Answer

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Comparable worth primarily is concerned with:


A) ensuring equal pay for men and women who work for the same firm and have the same job title.
B) reducing the gap between pay for executives and the pay for non-managerial employees.
C) ensuring equal pay for jobs requiring similar levels of skill,education and training.
D) determining whether men or women are better suited to perform various jobs.

E) C) and D)
F) B) and C)

Correct Answer

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