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Exam 12: Human Resource Management: Finding and Keeping the Best Employees

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Question 101

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One challenge faced by today's human resource managers is the fact that workers overseas often work for lower wages and are subject to fewer laws and regulations.

A) True
B) False

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Question 102

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During the employee selection process,the initial interview is often conducted by:

A) the current workers in the applicant's department.
B) a member of the human resources department staff.
C) the company's affirmative action officer.
D) a selection committee consisting of managers from all departments within the organization.

E) B) and C)
F) A) and D)

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Question 103

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In recent years,firms have expanded off-the-job training to include personal development subjects such as time management,health and nutrition,and language.

Identify and describe three common methods of training and developing employees.

A______is a study of what is done by employees who hold various job titles.

Fringe benefits account for approximately ______percent of total payroll costs.

The most common reason for hiring contingent workers is that they improve worker morale.

Human resource planning involves the assessment of both the future demand and the future supply of the various types of labour needed by the organization.

Elise is the manager in the finance department at Wilson Auto Company.If her company is like most firms,Elise will leave almost all aspects of human resource functions to specialists in the human resource department.

In using employment tests,it is important that the tests are directly related to the job.

Which of the following is the most important advantage of using internal sources to hire from within? Hiring from within:

Management training can include on-the-job coaching.

The process of recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling the employees needed to fill positions within an organization is called internal organizational management (IOM).

Sue Tatum has just completed a job analysis of a specific job title in her company.The result of her analysis will allow her to develop both a job description and a job specification for the position.

Exit interviews by a third party can be an effective way for a firm to prevent future losses of valuable employees.

A(n) ______is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Telework is also known as telecommuting.

The last step in the performance appraisal process is to discuss the results with the employee.

Roy just accepted a job as a supervisor at a small manufacturing plant.His pay starts at $635 per week.Roy is paid on a(n) :