Question 1

PERT charts were developed in the 1990s.

Accepted Answer

A) True 
 B)False

Question 2

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's must be using a(n) :

Accepted Answer

A)  intermittent process.
B)  analytic system.
C)  continuous process.
D)  just-in-time system.E) All of the above
F) C) and D)

Question 3

The production of a bridge,ship,or large airplane usually involves a variable-position facility layout.

Accepted Answer

A) True 
 B)False

Question 4

Manufacturers of custom-designed furniture would use which type of process?

Accepted Answer

A)  intermittent
B)  continuous
C)  process
D)  assemblyE) C) and D)
F) A) and D)

Question 5

Which of the following statements about the impact of CAD/CAM on manufacturing is most accurate? CAD/CAM:

Accepted Answer

A)  has made it possible to produce custom-designed products with little increase in costs.
B)  has replaced ERP as the most sophisticated resource planning technique.
C)  allows firms to save money by replacing skilled labour with computers to perform all of the high-skill tasks.
D)  is most useful to firms producing durable goods such as automobiles.E) A) and B)
F) B) and D)

Question 6

When working on a major project,such as a bridge or airplane,companies use a(n)  _________ layout.

Accepted Answer

A)  modular
B)  assembly line
C)  process
D)  fixed-positionE) A) and B)
F) B) and C)

Question 7

R&D refers to what?

Accepted Answer

A)  materials requirement planning.
B)  all government spending.
C)  work directed towards innovation and improvement.
D)  the spending by private industry,Canadian universities,and hospitals.E) None of the above
F) B) and C)

Question 8

Westside Manufacturing has just installed some new machines that are designed to do many different tasks and can be used to produce a variety of products.This indicates that Westside is moving toward:

Accepted Answer

A)  mass production.
B)  micro engineering.
C)  multiple output processing.
D)  flexible manufacturing.E) B) and D)
F) A) and B)

Question 9

One limitation of MRP is that it is not a computer-based approach.

Accepted Answer

A) True 
 B)False

Question 10

In a(n) ________layout,similar equipment and functions are grouped together,but the order in which a product visits each function depends on how the item is designed.

Accepted Answer

A)  fixed-position
B)  just-in-time
C)  process
D)  assembly lineE) All of the above
F) C) and D)

Question 11

is the specialized area of management that converts or transforms resources into goods and services.

Accepted Answer

A)  Operations management
B)  Resource engineering
C)  Logistics management
D)  IntrapreneuringE) A) and B)
F) B) and C)

Question 12

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Accepted Answer

A)  process manufacturing.
B)  an assembly process.
C)  synthetic production.
D)  continuous production.E) B) and C)
F) A) and C)

Question 13

An industry where outsourcing happens is software R&D.

Accepted Answer

A) True 
 B)False

Question 14

Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

Accepted Answer

A) True 
 B)False

Question 15

What are some of the benefits of an Enterprise Resource Planning system?

Accepted Answer

Shorter time between orders an...

Question 16

A firm that has been certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:

Accepted Answer

A)  world-class management of both quality and environmental standards.
B)  sound financial and marketing practices.
C)  that its recruitment and training programs for employees protect and promote basic human rights.
D)  ethical treatment of both customers and employees.E) A) and B)
F) B) and C)

Question 17

The critical path is the sequence of tasks that takes the shortest time to complete.

Accepted Answer

A) True 
 B)False

Question 18

The integration and organization of information and logistics across firms is a function of supply chain management.

Accepted Answer

A) True 
 B)False

Question 19

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Accepted Answer

A) True 
 B)False

Question 20

Operations management planning helps solve many of the problems in the manufacturing and service sectors.

Accepted Answer

A) True 
 B)False

Exam 10: Producing World-Class Goods and Services

The production of a bridge,ship,or large airplane usually involves a variable-position facility layout.

Correct AnswerverifiedShow Answer

R&D refers to what?

Correct AnswerverifiedShow Answer

Manufacturers of custom-designed furniture would use which type of process?

Correct AnswerverifiedShow Answer

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's must be using a(n) :

Correct AnswerverifiedShow Answer

When working on a major project,such as a bridge or airplane,companies use a(n) _________ layout.

Correct AnswerverifiedShow Answer

A firm that has been certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:

Correct AnswerverifiedShow Answer

The integration and organization of information and logistics across firms is a function of supply chain management.

Correct AnswerverifiedShow Answer

In a(n) ________layout,similar equipment and functions are grouped together,but the order in which a product visits each function depends on how the item is designed.

Correct AnswerverifiedShow Answer

PERT charts were developed in the 1990s.

Correct AnswerverifiedShow Answer

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Correct AnswerverifiedShow Answer

The critical path is the sequence of tasks that takes the shortest time to complete.

Correct AnswerverifiedShow Answer

is the specialized area of management that converts or transforms resources into goods and services.

Correct AnswerverifiedShow Answer

An industry where outsourcing happens is software R&D.

Correct AnswerverifiedShow Answer

Operations management planning helps solve many of the problems in the manufacturing and service sectors.

Correct AnswerverifiedShow Answer

Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

Correct AnswerverifiedShow Answer

Westside Manufacturing has just installed some new machines that are designed to do many different tasks and can be used to produce a variety of products.This indicates that Westside is moving toward:

Correct AnswerverifiedShow Answer

Which of the following statements about the impact of CAD/CAM on manufacturing is most accurate? CAD/CAM:

Correct AnswerverifiedShow Answer

One limitation of MRP is that it is not a computer-based approach.

Correct AnswerverifiedShow Answer

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Correct AnswerverifiedShow Answer

What are some of the benefits of an Enterprise Resource Planning system?

Correct AnswerverifiedShorter time between orders an...View AnswerShow Answer

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Shorter time between orders an...
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