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Departmentalization creates an environment in which people are trained in a variety of managerial responsibilities.

A) True
B) False

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The degree to which an organization allows lower level managers to make decisions determines the degree of decentralization.

A) True
B) False

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A tall organization structure consists of multiple levels of management.

A) True
B) False

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Organizational culture can produce either a positive or negative impact on an organization.

A) True
B) False

Correct Answer

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One of the most difficult management challenges today is managing change. This is because:


A) change requires cooperation and an awareness of a need for change.
B) change requires a lot of bail-out money from the government.
C) change requires decentralization of decision-making.
D) change will invariably result in an inverted organization and management does not want to relinquish its position power in order to make that happen.

E) C) and D)
F) A) and B)

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is using communications technology and other means to link organizations and allow them to work together on common objectives.


A) Networking
B) Structural linking
C) Functional sharing
D) Strategic planning

E) A) and D)
F) None of the above

Correct Answer

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In recent years, large organizations have tried to improve their efficiency in communication and decision making by:


A) creating specific rules for everyone to follow.
B) eliminating several layers of management.
C) restructuring into a bureaucratic organization.
D) reducing the span of control for managers.

E) A) and B)
F) B) and C)

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The more standardized the work, the wider the span of control.

A) True
B) False

Correct Answer

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Julio is the owner of Celebration, Inc. a small party supply company. The company provides tents, tables, chairs, and related paraphernalia for wedding, Bar Mitzvah, Bot Mitzvah, graduation, birthday, and other celebratory events. As sales have increased, the organization has hired more personnel and departmentalized to more efficiently handle purchasing, sales, service, and accounting. Everyone is still responsible for achieving company goals. Upon seeing Celebration's organization chart, you agree it uses a line organization model. Julio is the owner of Celebration, Inc. a small party supply company. The company provides tents, tables, chairs, and related paraphernalia for wedding, Bar Mitzvah, Bot Mitzvah, graduation, birthday, and other celebratory events. As sales have increased, the organization has hired more personnel and departmentalized to more efficiently handle purchasing, sales, service, and accounting. Everyone is still responsible for achieving company goals. Upon seeing Celebration's organization chart, you agree it uses a line organization model.

A) True
B) False

Correct Answer

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Networking uses communication technology to link organizations allowing them to work together on common objectives.

A) True
B) False

Correct Answer

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The of a business firm is the system that details lines of authority, responsibility, and position, similar to the structure on organization charts.


A) matrix reloaded structure
B) formal organization
C) informal organization
D) normative design

E) B) and D)
F) A) and B)

Correct Answer

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organizations are characteristic of many layers of management and function with well-defined rules and procedures.


A) Matrix
B) Inverted
C) Ordered
D) Bureaucratic

E) C) and D)
F) B) and C)

Correct Answer

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Julio is the owner of Celebration, Inc. a small party supply company. The company provides tents, tables, chairs, and related paraphernalia for wedding, Bar Mitzvah, Bot Mitzvah, graduation, birthday, and other celebratory events. As sales have increased, the organization has hired more personnel and departmentalized to more efficiently handle purchasing, sales, service, and accounting. Everyone is still responsible for achieving company goals. Upon seeing Celebration's organization chart, you agree it uses a . Julio is the owner of Celebration, Inc. a small party supply company. The company provides tents, tables, chairs, and related paraphernalia for wedding, Bar Mitzvah, Bot Mitzvah, graduation, birthday, and other celebratory events. As sales have increased, the organization has hired more personnel and departmentalized to more efficiently handle purchasing, sales, service, and accounting. Everyone is still responsible for achieving company goals. Upon seeing Celebration's organization chart, you agree it uses a .   A) line organization model B) line and staff organization model C) matrix organization model D) cross-functional team organization model


A) line organization model
B) line and staff organization model
C) matrix organization model
D) cross-functional team organization model

E) A) and D)
F) None of the above

Correct Answer

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One disadvantage of the matrix style of organization is that it is more difficult to keep development projects on schedule. The model slows down the time from design, to production, and then to market.

A) True
B) False

Correct Answer

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Cross-functional teams serve as advisory committees offering their expertise to line decision makers.

A) True
B) False

Correct Answer

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Cross-functional teams avoid involving groups outside of the firm to ensure their plans are not leaked to their competitors.

A) True
B) False

Correct Answer

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Traditional organizational models such as a line model or a line and staff model provide the flexibility demanded in a changing business environment.

A) True
B) False

Correct Answer

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Mario kept humming that old song, "Well, I heard it through the grapevine, not much longer would you be mine…" Earlier today, he heard from his coworker Jessica that by the end of today, several employees would get their hours reduced and other would lose their jobs. He decided to stop by George's office. If anyone had the scoop, it would be George. To Mario, George represented an influential person in the informal organization.

A) True
B) False

Correct Answer

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Restructuring involves the redesign of an organization to be more responsive to customers.

A) True
B) False

Correct Answer

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Matrix organizations give managers flexibility in assigning people to projects.

A) True
B) False

Correct Answer

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