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"Hot desking" means sharing a desk with another employee, while "hoteling" means reserving office space when you plan to be at the office.

A) True
B) False

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A common feature of flextime plans is the establishment of core times when all employees are expected to be at their job stations.

A) True
B) False

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Which of the following conditions does


A) when the company can only offer a competitive wage
B) complying with union regulations
C) finding good talent that also fits well with the current company culture
D) when the company can offer higher wages as compared to the competition

E) A) and D)
F) All of the above

Correct Answer

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Early in the year, manager John Jacobs set reasonable, understandable, and measurable performance standards and communicated these standards clearly to all team members. Because of these efforts, he should be prepared for the next step in the appraisal process.

A) True
B) False

Correct Answer

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The Americans With Disabilities Act protects people who are born with physical disabilities, exclusively, but not those who acquire disabilities later in life.

A) True
B) False

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Underemployed workers present a challenge for human resources managers. These are people who are working beyond their capabilities.

A) True
B) False

Correct Answer

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Selection is the process of gathering information and deciding who should be hired, under legal guidelines, for the best interests of the individual and the organization.

A) True
B) False

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Services now exist that allow firms to perform quick background checks of potential employees.

A) True
B) False

Correct Answer

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The , which is developed from the previous four steps of the human resource planning process, addresses how the firm will accomplish a wide array of human resource functions such as recruiting, selecting, training and developing, appraising, compensating, and scheduling its employees.


A) strategic plan
B) tactical plan
C) job specification
D) Gantt chart

E) None of the above
F) C) and D)

Correct Answer

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Recruiting is relatively easy today because qualified labor is so plentiful.

A) True
B) False

Correct Answer

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According to the Thinking Green box, "Green Eggs and Ham", contemporary firms do not see a cost benefit to providing healthy snacks for employees.

A) True
B) False

Correct Answer

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A plan gives employees some ability to adjust when they work, as long as they work the required number of hours.


A) special relocation allowances for housing and travel
B) currency conversions and tax consequences
C) health insurance concerns
D) soft benefits

E) B) and D)
F) B) and C)

Correct Answer

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When she met with John to discuss his performance appraisal, Regina noted that John had difficulty with managing his time on certain projects. One drawback of a performance appraisal is that it does not allow for feedback during the evaluation process.

A) True
B) False

Correct Answer

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A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

A) True
B) False

Correct Answer

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Hector Cruz is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies. His classroom training is called vestibule training.

A) True
B) False

Correct Answer

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Career Builders.com has posted a variety of sales management positions. Some require the manager to have five to ten years of experience and preferably a Master's Degree in a field of science. These requirements are part of the job specification.

A) True
B) False

Correct Answer

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Today's workers place a lower priority on leisure time than they did in the past.

A) True
B) False

Correct Answer

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Job applications can ask about educational background and past job experience.

A) True
B) False

Correct Answer

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Human resource planning involves the assessment of both the future demand and the future supply of the various types of labor needed by the organization.

A) True
B) False

Correct Answer

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Humphrey Communications uses a flextime plan, however, all employees must be on the job from 10:00 a.m. until 2:00 p.m. These hours are referred to as the:


A) job sharing
B) job enlargement
C) flextime
D) compressed work week

E) A) and C)
F) C) and D)

Correct Answer

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