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Empowerment means giving frontline workers the responsibility, authority, and freedom to respond quickly to customer requests.

A) True
B) False

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Revenue is the total amount of money a business takes in during a given period by selling goods and services.

A) True
B) False

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One factor that has had a major effect on businesses is the growth of single-parent families.

A) True
B) False

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The is/are the external and internal circumstances that surround the business.


A) The business environment
B) The factors of production
C) The business corral
D) The business disciplines

E) C) and D)
F) None of the above

Correct Answer

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A(n) is a person who assumes the risk of starting a business.


A) manager
B) entrepreneur
C) private investor
D) stakeholder

E) A) and C)
F) None of the above

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Efficiency means:


A) producing the desired result.
B) producing goods and services using the least amount of resources.
C) the amount of output you generate given the amount of input.
D) the buying and selling of goods using the most amount of resources.

E) None of the above
F) A) and B)

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Ntercon is an Internet-based company that provides online support services for businesses that need help in setting up and maintaining their websites. Ntercon is an example of a company that is engaged in:


A) B2C e-commerce.
B) N2Y e-commerce.
C) Y2K e-commerce.
D) B2B e-commerce.

E) A) and B)
F) B) and D)

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Leanne owns a nursery business. The trucks, handcarts, and forklift she purchased for the business are called investments.


A) natural resources
B) intangible resources
C) current asset
D) capital

E) A) and D)
F) None of the above

Correct Answer

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In order to create more wealth and provide better services, some nations recognize that .


A) raising taxes benefits all businesses
B) a good strategy is to minimize interference with the free exchange of goods and services
C) restricting trade with other countries always helps domestic businesses
D) taking control of privately owned businesses and making them government -run will decrease taxes and improve the lives of everyone

E) All of the above
F) B) and C)

Correct Answer

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An electronic storage file where firms keep customer information is known as a(n) .


A) MP3 file
B) management information system
C) database
D) e-mail server

E) None of the above
F) C) and D)

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Tools, machinery, and buildings are examples of capital resources.

A) True
B) False

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E-commerce is the buying and selling of goods over the Internet.

A) True
B) False

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Which of the following statements about social entrepreneurs (such as Muhammad Yunus who won the Nobel Prize) describes their challenge?


A) Social entrepreneurs may switch social causes several times before finding their niche.
B) Social entrepreneurs understand that their business environments are less dynamic than other businesses, especially during a recession.
C) Social entrepreneurs use different business skills than entrepreneurs who start other businesses. They should focus on a different educational curriculum than other entrepreneurs.
D) Using the same business skills as other entrepreneurs, social entrepreneurs develop businesses to improve the skill(s) and/or quality of life of others.

E) A) and C)
F) None of the above

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It's important that firms are as efficient as possible. This is done by becoming management-driven for efficiency.

A) True
B) False

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The term "standard of living" refers to the amount of debt people can incur on a given income.

A) True
B) False

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The total amount of money that businesses take in by selling goods and services is called .


A) profit
B) revenue
C) loss
D) retained earnings

E) All of the above
F) C) and D)

Correct Answer

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Stakeholders are all the people who stand to gain or lose by the policies and activities of a business.

A) True
B) False

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The major advantage rich nations have over poor nations is an abundance of land and labor.

A) True
B) False

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Health care availability, a clean environment, and good schools all contribute to a high quality of life.

A) True
B) False

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Since businesses strive to earn a profit, their owners benefit at the expense of the rest of society.

A) True
B) False

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