Question 1

Barb Daley has all the technological tools-a laptop, a tablet, and a smartphone that she can take with her wherever she goes. The computer in her study at home has a cable modem that provides a broadband connection to her company's intranet. If Barb is like most Americans who have access to all of this modern technology, she will enjoy a much shorter workweek than workers in less technologically advanced nations.

Accepted Answer

A) True 
 B)False

Question 2

The organizations that benefit the most from an intranet are the ones that:

Accepted Answer

A)   publish information on the intranet that all employees can access.
B)   operate the intranet over a mainframe system.
C)   base the intranet interface on one of the popular web browsers.
D)   develop interactive intranet applications.E) B) and C)
F) All of the above

Question 3

Jamie Mueller has just begun working for Quotech, Inc. Her job requires her to perform a variety of bookkeeping and clerical tasks at a workstation. Quotech has training software on its workstations that can answer many of the questions Jamie has about what to do on her new job, and how to do it. The software is so good that she seldom has to ask her supervisor for help. It even tracks the way Jamie performs certain tasks, and offers suggestions to improve her productivity. This software is an example of:

Accepted Answer

A)   the use of a technique called computer aided production (CAP)  that is becoming increasingly important in high-tech industries.
B)   the trend toward telecommuting.
C)   the way businesses are using knowledge technology to move relevant information to the people who need it.
D)   why mainframe computer systems are more efficient than network computer systems.E) B) and C)
F) All of the above

Question 4

One of the problems with extranets is that they:

Accepted Answer

A)   are semiprivate, so it is possible for hackers to gain access to information on the system.
B)   use an old technology that is not as fast at transferring data as the Internet.
C)   cannot be accessed by people unless they are employees of the company.
D)   have no ability to handle common e-mail protocols.E) B) and C)
F) A) and D)

Question 5

Information managers at Sezhu Industries want to provide a single, seamless interface that will make it easier for customers, suppliers, and employees to gain access to the parts of its intranet that they need. Sezhu could achieve this result by setting up an enterprise portal.

Accepted Answer

A) True 
 B)False

Question 6

Compared to the Internet, a major advantage of Internet2 is that it:

Accepted Answer

A)   can be accessed even by people without computers; all that is needed is a simple, inexpensive receiver, a television set, and a standard telephone line.
B)   is owned and operated by the United Nations, and is accessible to people in every nation.
C)   can move information much faster than the Internet and has the capacity to handle heavy-duty applications.
D)   allows firms to set up their own protocols for transferring and processing information.E) All of the above
F) C) and D)

Question 7

A computer ________ is a piece of programming code that is inserted into other programming to cause an unexpected and often-undesirable event for the victim.

Accepted Answer

A)   virus
B)   factoid
C)   wasp
D)   firecrackerE) B) and D)
F) All of the above

Question 8

In order for information to be useful to managers, it must satisfy only two criteria: it must be timely, and it must be easy to manipulate.

Accepted Answer

A) True 
 B)False

Question 9

One of the most common reasons firms make use of an extranet is to:

Accepted Answer

A)   prevent employees from using the Internet for private purposes on company time.
B)   post information that can be accessed only by employees of the organization.
C)   extend an organization's intranet to outside customers.
D)   increase the speed at which employees can access information on the Internet.E) A) and B)
F) A) and C)

Question 10

Even high-tech companies that specialize in computer-related products and services often outsource technology training.

Accepted Answer

A) True 
 B)False

Question 11

Timeliness is one of the characteristics of useful management information.

Accepted Answer

A) True 
 B)False

Question 12

In the 1970s, business technology was known as:

Accepted Answer

A)   data processing.
B)   information processing.
C)   information technology.
D)   systems analysis.E) C) and D)
F) A) and B)

Question 13

Instability in technology:

Accepted Answer

A)   used to be a major problem, but such problems now are largely a thing of the past.
B)   still exists, but could be easily eliminated if firms would upgrade to newer equipment and software.
C)   remains a serious problem that is caused by a variety of factors.
D)   still exists, but its impact on business is greatly exaggerated by the media.E) All of the above
F) C) and D)

Question 14

Extranets now allow small firms to share and process data much as large firms have been able to do using electronic data interchange.

Accepted Answer

A) True 
 B)False

Question 15

A firm would use data mining if it wanted to:

Accepted Answer

A)   store copies of crucial data in several different locations to protect against its loss during disasters such as earthquakes, floods, or terrorist attacks.
B)   protect its data from unauthorized outsiders.
C)   increase the rate at which information flows through a firm's intranet.
D)   discover hidden relationships among the data it accumulates.E) B) and D)
F) B) and C)

Question 16

A _________ is a small piece of software code a website downloads onto the hard drives of people who visit the site.

Accepted Answer

A)   cookie
B)   brownie
C)   data marker
D)   file portalE) A) and B)
F) A) and C)

Question 17

An intranet is a companywide network that is based on Internet technology, but closed to public access.

Accepted Answer

A) True 
 B)False

Question 18

Virtual networking is a process that allows software-based networked computers to run multiple operating systems and programs.

Accepted Answer

A) True 
 B)False

Question 19

Jonathon is a sales rep with a large technology company. He is celebrating today because he just closed a large deal, which means a very large commission. Even the finance department is thrilled because Jonathon used __________ to review the credit history of this customer to be sure the deal would be a profitable one for the company.

Accepted Answer

A)   knowledge transfer
B)   business intelligence
C)   data processing
D)   business process informationE) B) and C)
F) None of the above

Question 20

Cloud computing is a form of virtualization in which a company's data and applications are stored onsite and accessed via an external hard drive.

Accepted Answer

A) True 
 B)False

Exam 23: Extension: Using Technology to Manage Information

Information managers at Sezhu Industries want to provide a single, seamless interface that will make it easier for customers, suppliers, and employees to gain access to the parts of its intranet that they need. Sezhu could achieve this result by setting up an enterprise portal.

Correct Answer
verified

A _________ is a small piece of software code a website downloads onto the hard drives of people who visit the site.

Correct Answer
verified

Correct Answer
verified

Compared to the Internet, a major advantage of Internet2 is that it:

Correct Answer
verified

In the 1970s, business technology was known as:

Correct Answer
verified

Timeliness is one of the characteristics of useful management information.

Correct Answer
verified

Instability in technology:

Correct Answer
verified

Extranets now allow small firms to share and process data much as large firms have been able to do using electronic data interchange.

Correct Answer
verified

An intranet is a companywide network that is based on Internet technology, but closed to public access.

Correct Answer
verified

Correct Answer
verified

A firm would use data mining if it wanted to:

Correct Answer
verified

Virtual networking is a process that allows software-based networked computers to run multiple operating systems and programs.

Correct Answer
verified

Even high-tech companies that specialize in computer-related products and services often outsource technology training.

Correct Answer
verified

One of the problems with extranets is that they:

Correct Answer
verified

Cloud computing is a form of virtualization in which a company's data and applications are stored onsite and accessed via an external hard drive.

Correct Answer
verified

In order for information to be useful to managers, it must satisfy only two criteria: it must be timely, and it must be easy to manipulate.

Correct Answer
verified

A computer ________ is a piece of programming code that is inserted into other programming to cause an unexpected and often-undesirable event for the victim.

Correct Answer
verified

The organizations that benefit the most from an intranet are the ones that:

Correct Answer
verified

Correct Answer
verified

One of the most common reasons firms make use of an extranet is to:

Correct Answer
verified

Exam 23: Extension: Using Technology to Manage Information

Information managers at Sezhu Industries want to provide a single, seamless interface that will make it easier for customers, suppliers, and employees to gain access to the parts of its intranet that they need. Sezhu could achieve this result by setting up an enterprise portal.

Correct AnswerverifiedShow Answer

A _________ is a small piece of software code a website downloads onto the hard drives of people who visit the site.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Compared to the Internet, a major advantage of Internet2 is that it:

Correct AnswerverifiedShow Answer

In the 1970s, business technology was known as:

Correct AnswerverifiedShow Answer

Timeliness is one of the characteristics of useful management information.

Correct AnswerverifiedShow Answer

Instability in technology:

Correct AnswerverifiedShow Answer

Extranets now allow small firms to share and process data much as large firms have been able to do using electronic data interchange.

Correct AnswerverifiedShow Answer

An intranet is a companywide network that is based on Internet technology, but closed to public access.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A firm would use data mining if it wanted to:

Correct AnswerverifiedShow Answer

Virtual networking is a process that allows software-based networked computers to run multiple operating systems and programs.

Correct AnswerverifiedShow Answer

Even high-tech companies that specialize in computer-related products and services often outsource technology training.

Correct AnswerverifiedShow Answer

One of the problems with extranets is that they:

Correct AnswerverifiedShow Answer

Cloud computing is a form of virtualization in which a company's data and applications are stored onsite and accessed via an external hard drive.

Correct AnswerverifiedShow Answer

In order for information to be useful to managers, it must satisfy only two criteria: it must be timely, and it must be easy to manipulate.

Correct AnswerverifiedShow Answer

A computer ________ is a piece of programming code that is inserted into other programming to cause an unexpected and often-undesirable event for the victim.

Correct AnswerverifiedShow Answer

The organizations that benefit the most from an intranet are the ones that:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

One of the most common reasons firms make use of an extranet is to:

Correct AnswerverifiedShow Answer

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