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Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labor dispute.

A) True
B) False

Correct Answer

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Union leaders at the Pacific Corporation are furious. Although the union is certified by the NLRB, its negotiating team has had little success in getting management to meet with them to work on a new labor contract. In fact, during the last three months, the management team has agreed to meet only twice, once on a weekend, and the other time after 8:00 p.m. Even during those two meetings, the management team was unwilling to offer serious proposals. Pacific's management team should review the legal rights of union members to participate in collective bargaining, as provided under the


A) Taft-Harley Act.
B) Norris LaGuardia Act.
C) Wagner Act.
D) Landrum-Griffin Act.

E) A) and B)
F) B) and D)

Correct Answer

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The high cost of illegal drug use in the workplace has resulted in a rise in the number of firms that test employees and job applicants for drugs.

A) True
B) False

Correct Answer

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Jerry received specific training to become an carpenter. He belongs to a union with other skilled carpenters. Jerry belongs to a(n)


A) industrial union.
B) craft union.
C) open union.
D) company union.

E) None of the above
F) A) and C)

Correct Answer

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The Industrial Revolution slowed the growth of unions by creating a rapidly rising standard of living for most workers.

A) True
B) False

Correct Answer

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According to the Spotlight on Small Business box, today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

A) True
B) False

Correct Answer

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Renee discovered that a male coworker at the hospital where they both work is paid $1.50 per hour more than she is even though they have the same job title, have similar qualifications, and have been employed the same length of time. Unfortunately for Renee, it is legal for the hospital to pay different salaries to different workers who perform the same job.

A) True
B) False

Correct Answer

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Sean believes that management is treating him unfairly because of his efforts to organize a vote for union representation. Which organization should he contact to report his concerns?


A) Federal Board of Labor Rights (FBLR)
B) National Labor Relations Board (NLRB)
C) Federal Trade Commission (FTC)
D) Federal Commission on Unfair Labor Practices (FCULP)

E) C) and D)
F) A) and D)

Correct Answer

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The plant where Ima and Boyd work is located in Illinois, which does not have a right-to-work law. If the workers approve the union as their bargaining agent, Boyd wants to get the greatest union membership that is legally possible. Boyd is likely to push for a(n)


A) closed shop.
B) agency shop.
C) union shop.
D) sweatshop.

E) None of the above
F) C) and D)

Correct Answer

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During its early years, the AFL tried to expand as rapidly as possible by recruiting both skilled and unskilled workers.

A) True
B) False

Correct Answer

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Although workers and managers often know that their firm has a policy against sexual harassment, they seldom have a clear understanding of what the policy actually says.

A) True
B) False

Correct Answer

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One goal of the Landrum-Griffin Act was to


A) firmly establish the right of unions to engage in collective bargaining.
B) set up the means by which unions could be certified as bargaining agents for workers.
C) clean up the corrupt practices of unions.
D) prevent employees engaged in providing critical services such as health care or police protection from going out on strike.

E) A) and B)
F) None of the above

Correct Answer

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The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

A) True
B) False

Correct Answer

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At the Atalanta Company, labor and management have reached a stalemate in their efforts to negotiate an acceptable labor-management agreement. The two sides have agreed to bring in an arbitrator. If the arbitrator issues a ruling that the union does not like, it can still reject the decision.

A) True
B) False

Correct Answer

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The National Labor Relations Board (NLRB) has created procedures that union advocates must follow in order to organize a union at a place of business. The multistep procedure culminates with a secret vote by the employees of the organization.

A) True
B) False

Correct Answer

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On-site childcare remains the only acceptable way for firms to meet the child care concerns of their employees.

A) True
B) False

Correct Answer

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The Knights of Labor was the first truly national labor organization in the United States.

A) True
B) False

Correct Answer

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Over the years, Jennifer has acted in a number of supporting roles on TV sitcoms. Her last contract obligated her to perform in 22 episodes for a stipend of $500 per episode. Upon completion of the 11th episode, Jennifer broke her leg and was not able to complete the episodes in a timely manner. The studio claimed that Jennifer broke her contract and they are not obligated to pay her. She is confident that an impartial third party will view her circumstances as exceptional and will rule that she be reimbursed for the 11 performances. She has agreed to mediation.

A) True
B) False

Correct Answer

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Alcohol is the most widely used drug in the workplace.

A) True
B) False

Correct Answer

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Elder care costs are likely to remain a major issue for businesses for many years.

A) True
B) False

Correct Answer

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