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A ________ is a marketing intermediary that sells products to other organizations.


A) wholesaler
B) retailer
C) disintermediary
D) jobber

E) None of the above
F) B) and C)

Correct Answer

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Pipelines are used primarily to transport


A) coal slurry.
B) hazardous wastes.
C) ammonia and acids.
D) water, petroleum, and petroleum products.

E) A) and B)
F) A) and C)

Correct Answer

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Which type of wholesale organization would be most useful to a small manufacturer that has shipments that are too small to fill a truck or railcar?


A) rack jobbers
B) cash-and-carry wholesalers
C) piggy-backers
D) freight forwarders

E) B) and C)
F) A) and B)

Correct Answer

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Railroads are an energy-efficient mode of transporting many types of goods.

A) True
B) False

Correct Answer

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Warehouse clubs compete with enhanced service to customers and seldom try to compete on price.

A) True
B) False

Correct Answer

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In administered distribution systems, retailers


A) are reluctant to cooperate because they must perform many marketing functions for an uncertain payment.
B) receive a great deal of marketing help from producers.
C) are really subsidiaries of a manufacturer.
D) sign a contract agreeing to cooperate with wholesalers in the channel of distribution.

E) B) and D)
F) B) and C)

Correct Answer

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Groceries and More sells a wide range of foods and household supplies within a suburb of a large city. The store frequently advertises that its prices are much lower than the prices charged by larger supermarket chains in the area. This low-price approach means that Groceries and More is a classic example of a merchant wholesaler.

A) True
B) False

Correct Answer

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The air freight industry is starting to focus on global distribution.

A) True
B) False

Correct Answer

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Logistics is concerned


A) with flows of materials, finished products, and information.
B) only with the flow of information, not the flow of materials and products.
C) with the flow of materials to the manufacturer and with the flow of finished products to the consumer, but not with the flow of information.
D) only with the flow of finished goods from the producer to the final consumer.

E) A) and B)
F) B) and D)

Correct Answer

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Once the final customer has taken title to a good, marketing intermediaries no longer are involved in providing utility to the customer.

A) True
B) False

Correct Answer

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A channel of distribution consists of the marketing intermediaries who join together to transport and store goods in their path from producers to consumers.

A) True
B) False

Correct Answer

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Taken together, all of the organizations that move goods from the sources of raw materials to ultimate consumers are known as a


A) multifunction network.
B) supply chain.
C) critical distribution path.
D) marketing priority network.

E) A) and B)
F) All of the above

Correct Answer

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One way that marketers can provide utility is by making sure the good is available at a location that is convenient for consumers.

A) True
B) False

Correct Answer

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According to the Connecting Through Social Media box, McDonalds's team of social media professionals used to field constant complaints about the lack of breakfast options on the all-day menu. Upon hearing of the large demand for all-day breakfast, McDonald changed its menu and added to its ________ utility.


A) time
B) possession
C) form
D) information

E) All of the above
F) A) and D)

Correct Answer

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Inbound logistics is concerned with the flow of finished products from the manufacturer to the final consumer.

A) True
B) False

Correct Answer

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The City Dispatch, a daily newspaper serving a city with a population of just over 200,000, is placed in vending machines throughout the city and surrounding suburbs. City Dispatch is also sold at most of the local supermarkets, convenience stores, bookstores, and pharmacies. The City Dispatch uses an intensive distribution strategy.

A) True
B) False

Correct Answer

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Marketing intermediaries must charge a price for the functions they perform. Thus, a surefire way to reduce distribution costs is to eliminate marketing intermediaries from the channel of distribution.

A) True
B) False

Correct Answer

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One advantage of a franchise system of distribution is that it results in a consistent level of quality and service.

A) True
B) False

Correct Answer

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A firm that wants to distribute its products as widely in a market as possible would use a(n) ________ distribution strategy.


A) extensive
B) shotgun
C) universal
D) intensive

E) A) and C)
F) None of the above

Correct Answer

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Firms that rely on online retailing are almost guaranteed success because they give companies easy access to literally millions of consumers all over the world.

A) True
B) False

Correct Answer

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