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An effective channel of distribution does more than simply ensure that goods are transported efficiently from producer to buyer.

A) True
B) False

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Online retailing is selling goods and services to ultimate consumers online.

A) True
B) False

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A category killer is an extremely successful product that kills the sales of other products in its category in a retail store.

A) True
B) False

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Athleisure, Inc. sells athletic gear by sending customers a catalog nine times a year. The company has no retail stores or website, but offers a toll-free order number that operates 24 hours a day, 365 days a year. Athleisure, Inc. sells using a technique known as


A) teletailing.
B) indirect marketing.
C) telemarketing.
D) multilevel marketing.

E) All of the above
F) C) and D)

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Supply chain management not only deals with the movement of materials, parts, and finished goods, it also manages the return of goods and recycling of materials when appropriate.

A) True
B) False

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As she works in the marketing department of a major manufacturing firm, Cassidy spends most of her time trying to coordinate the movement of materials, parts, finished goods, and information through all of the organizations involved in the distribution process. These activities suggest that Cassidy's job responsibilities focus on supply chain management.

A) True
B) False

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The characteristic that all forms of direct marketing have in common is that they


A) are carried out by agents or brokers.
B) involve face-to-face or teleconferencing sessions with the customer.
C) include some type of activity that directly links manufacturers to the ultimate consumer.
D) make use of exclusive distribution systems with a network of traditional "bricks and mortar" stores.

E) All of the above
F) C) and D)

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Those organizations that assist in the movement of goods and services from producer to industrial and consumer users are known as


A) directed marketers.
B) distributive specialists.
C) marketing intermediaries.
D) supplementary marketers.

E) B) and C)
F) A) and D)

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With the current emphasis on product development, pricing, branding, and promotion, the physical distribution of materials and goods is no longer a major concern of marketing.

A) True
B) False

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Specialty stores use a wide variety of products in one product category as their key competitive tool.

A) True
B) False

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Which of the following statements about marketing intermediaries is true?


A) All channels of distribution must contain at least one marketing intermediary.
B) Marketing intermediaries and their functions can be eliminated.
C) Marketing intermediaries survive because they can perform marketing functions faster and more cheaply than producers and consumers.
D) The costs added to products by marketing intermediaries usually exceed the value they add to products.

E) C) and D)
F) None of the above

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Seasonal goods are kept in storage warehouses.

A) True
B) False

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Any marketing method that directly links manufacturers or intermediaries with the ultimate consumer could be classified as


A) direct selling.
B) online marketing.
C) direct marketing.
D) kiosk-based.

E) A) and D)
F) All of the above

Correct Answer

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________ warehouses are used to gather and redistribute products.


A) Storage
B) Distribution
C) Wholesale
D) Merchandising

E) A) and D)
F) C) and D)

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Limited-function wholesalers that mainly serve small businesses by selling them a limited assortment of goods are known as


A) backdoor wholesalers.
B) consolidated wholesalers.
C) cash-and-carry wholesalers.
D) agency wholesalers.

E) B) and C)
F) A) and D)

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Water transportation has declined to the point where it now accounts for a very small part of transporting goods.

A) True
B) False

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The activities performed by most marketing intermediaries are not essential to the marketing process.

A) True
B) False

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About 80 percent of all wholesalers are classified as merchant wholesalers.

A) True
B) False

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One way traditional retailers have maintained customers in the face of increasing competition from online sellers and other direct markers is to place more emphasis on providing ________ utility.


A) psychographic
B) place
C) service
D) form

E) A) and B)
F) A) and D)

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________ involves planning, implementing, and controlling the physical flow of materials, final goods, and related information from points of origin to points of consumption to meet customer requirements at a profit.


A) Export management
B) Multilevel marketing
C) Logistics
D) Shipping control management

E) A) and B)
F) A) and C)

Correct Answer

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