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Some experts feel that corporate social responsibility means solely making money for stockholders.

A) True
B) False

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Establishing a formal code of ethics is:


A) more common with small businesses than large businesses.
B) unnecessary given the level of government regulation.
C) growing in popularity.
D) mandated by the Corporate and Criminal Fraud Accountability Act.

E) All of the above
F) A) and D)

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"Actions speak louder than words!",is an old saying that refers to the fact that people's actions - how they act as opposed to what they say - are often testament to their true ethical values.

A) True
B) False

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Compliance-based ethics codes:


A) conform to laws and regulations.
B) enable responsible employee conduct.
C) use education,leadership,and accountability to reinforce the code.
D) create a "do-it-right" climate that emphasizes core values.

E) B) and C)
F) A) and C)

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Corporate philanthropy refers to the position a firm takes on social and political issues.

A) True
B) False

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While speaking with his sales force,the director of sales explains,"Anyone caught violating a sales law will be fired." After studying business ethics,you recognize this remark as a reference to the firm's __________ ethics.


A) technology-based
B) personal responsibility-based
C) compliance-based
D) integrity-based

E) A) and B)
F) B) and D)

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Ethical behavior will result in which of the following?


A) Mistrust between employees and managers.
B) Agreements that create benefits for only the shareholders.
C) Negative publicity from the news media.
D) Improved self-esteem - makes us feel good about our decision.

E) A) and C)
F) B) and C)

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An integrity-based ethics code moves beyond legal compliance in order to create a "do-the-right-thing" climate.

A) True
B) False

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Defining a socially responsible company is complicated.Businesses differ from other businesses,as well as the people they serve,on what we mean by "socially responsible."

A) True
B) False

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Corporate values,like personal values,are learned by observing what others do.

A) True
B) False

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The difference between an organization's positive social contributions and its negative social impacts is called their:


A) social scorecard.
B) responsibility impact report.
C) net social contribution.
D) community commitment level.

E) A) and B)
F) A) and D)

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The Motorola story told in the Connecting Across Borders box demonstrates how a corporation's perception of ethical behavior may not be everyone's reality.

A) True
B) False

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Purposefully understating your firm's income to avoid paying higher taxes is an example of:


A) An accepted business practice.
B) Tax accountants doing their job.
C) Illegal behavior.
D) A firm's responsibility to its owners.

E) All of the above
F) A) and C)

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As a manager,you have a responsibility for the unethical behavior of your employees.

A) True
B) False

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Many Americans define ethical behavior according to the situation in which they find themselves.This suggests that there may be situations where ________ to cheat,steal,or lie.


A) it is absolutely wrong
B) it might be OK
C) business people are expected
D) capitalism forces people

E) A) and C)
F) A) and D)

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When working with international firms,U.S.businesses:


A) tend to ignore the ethics of their international partners.
B) expect socially responsible behavior from their business partners.
C) feel that their responsibility is limited to the United States.
D) try to avoid judging our international business partners by U.S.standards.

E) None of the above
F) C) and D)

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While "doing the right thing" is an admirable code of ethics,there are no international organizations dealing with global ethics and corruption.

A) True
B) False

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When Angela graduated with a degree in computer science and started her software company,she posted a sign that read,"This company will always operate within the legal limits of the law." Posted where all employees could clearly see it each day,this demonstrated:


A) Her commitment to high ethical standards of behavior.
B) Her commitment to respect the law.
C) Her expectation that all employees follow the laws that apply to the business.
D) Her aversion to cheating,stealing,and dishonesty.

E) B) and C)
F) A) and C)

Correct Answer

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One responsibility of business is to satisfy customers by offering them goods and services with real value.

A) True
B) False

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Laws that protect us from fraud,theft and violence determine ethical behavior.

A) True
B) False

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