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Exam 4: Demanding Ethical and Socially Responsible Behavior

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Question 91

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Identify and discuss the social responsibilities of a firm to three of the four stakeholder groups described in your textbook.

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Customers: Businesses are responsible fo...

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Question 92

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Compliance-based ethics codes:

A) conform to laws and regulations.
B) enable responsible employee conduct.
C) use education, leadership, and accountability to reinforce the code.
D) create a "do-it-right" climate that emphasizes core values.

E) None of the above
F) B) and C)

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Question 93

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Businesses with a formal code of ethics are less common now than in the past.

One factor causing businesses to vigorously enforce ethical standards is the:

A whistleblower is a person who:

Zach spent several months developing a good relationship with a business client. The client is now buying a significant amount of product from Zach's company, resulting in high commissions for Zach, personally. After checking the sales records for the past six months, a colleague of Zach's started visiting the same client in the hopes of capturing some of the client's business too. Although he considers it "legal and fair game," sales reps in his firm have begun to avoid him because they consider it a violation of:

Hendry HVAC, a heating and cooling company headquartered in Milwaukee, Wisconsin, permits its employees to volunteer for nonprofit organizations, as part of their paid company time. According to recent findings, which of the following statements best explains this company's action?

A list of "watchdogs" (including customers, socially conscious investors, and environmentalists) monitor how well firms enforce their ethical and social responsibility policies.

Jake and his college friends frequent a small pub on weekends. Last weekend, after a few beers, one of his friends decided to take the salt and pepper shakers from their table because they needed a set at their apartment. In this situation, this was not a particularly questionable activity because it was a restaurant where one pays for these extras.

An accurate statement regarding this chapter is: "Business law establishes ethical behavior."

In the Reaching Beyond Our Borders box, the story proves that a large multi-national company can ask its employees to follow, and should expect them to follow, the same ethical standards they would practice if living and working within the U.S. borders.

In order to be successful, efforts to improve the ethical behavior of businesses must begin with top management's support of a corporate code of conduct.

Legal behavior is a first step toward ethical behavior.

Compliance-based ethics codes focus on preventing unlawful behavior by increasing control and by penalizing wrongdoers.

Legal behavior is directly related to our relationships with others, while ethical behavior is not.

Relationships between businesses and among nations:

A public good is one that everyone gets to enjoy regardless of who pays for it.

The purpose of sobriety checkpoints that are set up by community and state police is to deter drunk driving and ultimately save lives. While not mandated, the makers of Blackberry have complied with the public request of several legislators and have obediently removed apps that permit smartphone users to navigate around the checkpoints. Google and Apple have elected not to honor such requests. After studying about ethics and social responsibility, which of the following statements applies to this situation?

As a result of pressure from business lobbyists, Congress failed to pass legislation protecting whistleblowers.

A social audit measures a firm's progress in the area of worker-management relations.