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Retail organizations employ more than 11 million people in the U.S.

A) True
B) False

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Franchise systems,wholesaler-sponsored chains,and retail cooperatives are all forms of contractual distribution systems.

A) True
B) False

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__________ brings raw materials,packaging,other goods and services,and information from suppliers to producers.


A) Freight forwarding
B) Inbound logistics
C) Materials handling
D) Supply side logistics

E) C) and D)
F) A) and B)

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___________ are limited-function wholesalers who furnish shelves full of merchandise to retailers who sell these items on consignment.


A) Cash-and-carry wholesalers
B) Rack jobbers
C) Merchandise forwarders
D) Consignment agents

E) A) and D)
F) B) and C)

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Discount stores,supermarkets,and department stores are all common types of:


A) multilevel marketers.
B) full-service wholesalers.
C) retail stores.
D) category killers.

E) B) and C)
F) A) and C)

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Firms that rely on electronic retailing are almost guaranteed success because they give companies easy access to literally millions of consumers all over the world.

A) True
B) False

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What is logistics? Describe the types of issues you might deal with if you specialized in logistics.

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Logistics involves planning,implementing...

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The main way __________ differ from agents is that they do not develop long-term relationships with the buyers or sellers they assist.


A) brokers
B) rack jobbers
C) wholesalers
D) sales discounters

E) All of the above
F) A) and B)

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Marketing intermediaries:


A) are unlikely to survive in a competitive global economy.
B) have survived because they can often perform marketing functions faster and at lower cost than producers.
C) create value,but this value is seldom great enough to justify the added cost they charge for their services.
D) tend to increase the number of exchange relationships producers and consumers must deal with in order to buy and sell goods.

E) A) and C)
F) All of the above

Correct Answer

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Childress Manufacturing wants to ship a large quantity of its goods across the country.They have contacted Grunwell Shipping,Inc.to find out what the shipment would cost.Grunwell has shown Childress how a combination of barges,trains,and trucks could be used to complete the shipment at low cost.Grunwell's strategy is an example of intermodal shipping.

A) True
B) False

Correct Answer

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According to the Making the Green Connection box,IKEA found that even though new paper pallets can only be used once,they can help reduce shipping costs and are easier to recycle.

A) True
B) False

Correct Answer

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Sharp Focus Cameras is facing intense competitive pressure.Top marketing managers are looking for ways to cut costs.They are considering a plan to cut distribution costs by eliminating marketing intermediaries from the channel of distribution.If Sharp Focus carries out this plan,it is likely to find that:


A) most of the marketing functions performed by marketing intermediaries are helpful,but they aren't really necessary.
B) as the producer of the products,it will be able to perform the same functions more efficiently.
C) it will be unable to perform the functions as efficiently as they were performed by the marketing intermediaries.
D) telemarketing will become the only viable means of distributing its products.

E) A) and B)
F) B) and C)

Correct Answer

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A value of shipping by truck is that trucks can deliver small shipments to remote locations.

A) True
B) False

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Traditional retailers that have begun using the Internet to supplement their physical stores are finding that the Internet not only provides a new way to sell goods,it also requires a new system to distribute goods.

A) True
B) False

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Agents are marketing intermediaries who take title to the goods they distribute and provide credit to customers who need it.

A) True
B) False

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Some economists would say that intermediaries add costs to the channel of distribution and need to be eliminated.

A) True
B) False

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Warehouse clubs compete with enhanced service to customers and seldom try to compete on price.

A) True
B) False

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Although there have been some unethical firms involved in multilevel marketing,this form of retailing remains quite successful.

A) True
B) False

Correct Answer

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Jen Carter is trying to find ways to improve her firm's movement of materials and goods from its warehouse to the factory floor.Jen is looking into ways of making her firm's __________ more efficient.


A) internal logistics
B) outbound logistics
C) materials handling
D) factory processes

E) A) and D)
F) None of the above

Correct Answer

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Marketing intermediaries must charge a price for the functions they perform.Thus,a surefire way to reduce distribution costs is to eliminate marketing intermediaries from the channel of distribution.

A) True
B) False

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