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Data mining would be most helpful to a manager that wants to


A) find the most efficient way to reduce the amount of data collected.
B) restrict access to the company's data to a few key analysts.
C) store data in a more secure location.
D) discover unexpected relationships among the data stored by his or her organization.

E) B) and C)
F) A) and D)

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Telecommuting is popular with workers, but it is costly for businesses.

A) True
B) False

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A computer ________ is a piece of programming code that is inserted into other programming to cause an unexpected and often-undesirable event for the victim.


A) virus
B) cold
C) wasp
D) firecracker

E) A) and C)
F) C) and D)

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When ransomware software infects a computer, scammers hold data hostage until you pay the hacker to get it back.

A) True
B) False

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________ is a form of virtualization in which a company's data and applications are stored offsite.


A) Data warehousing
B) Data mining
C) Cloud computing
D) Mobile softwaring

E) A) and B)
F) B) and D)

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Many businesses choose to open their intranets to other selected organizations through the use of


A) crossnets.
B) alternets.
C) outernets.
D) extranets.

E) A) and B)
F) A) and C)

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Virtual private networks create secure connections over regular Internet lines.

A) True
B) False

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During the 1980s business technology began to emphasize the use of technology to change how business was conducted by introducing new methods.

A) True
B) False

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Ransomware only infects individuals' personal computers. Big organizations have too many firewalls in place to allow the virus in.

A) True
B) False

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Which of the following statements about computer viruses is most accurate?


A) Viruses could be completely eliminated if people would quit sharing infected files.
B) Wild rumors and sloppy reporting have exaggerated the threat computer viruses pose to typical computer users. Almost all real-world computer viruses turn out to be harmless practical jokes.
C) The Internet contains built-in safeguards that prevent programs with viruses from being downloaded.
D) Although antivirus software can help identify and eliminate known viruses, the software must be updated frequently to remain effective.

E) None of the above
F) A) and B)

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During the 1970s business technology employees often dealt directly with customers.

A) True
B) False

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In the 1970s, business technology was known as


A) data processing.
B) information processing.
C) information technology.
D) systems analysis.

E) B) and C)
F) A) and C)

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The advantages of cloud computing are security, possible instability, and data control.

A) True
B) False

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Firewalls can be constructed using software, hardware, or a combination of both.

A) True
B) False

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If a business wanted to gather up-to-the-minute data on its customers, one way to do that would be


A) database management.
B) data mining.
C) social media.
D) physical-world observations.

E) A) and C)
F) A) and B)

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Compared to intranets, one advantage of an extranet is that it protects a company's information from hackers.

A) True
B) False

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Intranets use a different, less sophisticated, type of technology than the Internet.

A) True
B) False

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Perfect Price Warehouse is a major discount store chain on the east coast. The company wants to do a better job of finding sales patterns and trends that will help it customize the product offerings for different stores. Data mining is one technique that would help Perfect Price Warehouse achieve this goal.

A) True
B) False

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High-quality information is


A) accurate and reliable.
B) normative and open ended.
C) simple and easy to use.
D) subjective and unique.

E) B) and C)
F) None of the above

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Some advantages of cloud computing include flexible capacity and easier access.

A) True
B) False

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