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Businesses with a formal code of ethics are less common now than in the past.

A) True
B) False

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Employers should proceed cautiously when designing an employee incentive program that rewards employees strictly on increased sales.

A) True
B) False

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When Delish Donuts uses in-store recycling and composting, and cleans with nontoxic detergents, Delish Donuts is participating in corporate


A) philanthropy.
B) social initiatives.
C) responsibility.
D) policy.

E) B) and C)
F) B) and D)

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In order to do the right thing for all stakeholders, a business should be managed ethically.

A) True
B) False

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At a recent town hall meeting, citizens expressed concern regarding the impact of a proposed new casino. The owner of the proposed casino responded, "I don't know what all of this fuss is about. I'm just a businessman trying to earn a profit, provide new jobs, and pay taxes." His response reflects an overall commitment to corporate social responsibility.

A) True
B) False

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Corporate philanthropy refers to the position a firm takes on issues that affect society.

A) True
B) False

Correct Answer

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In the Reaching Beyond Our Borders box, the story proves that a large multinational company can ask its employees to follow, and should expect them to follow, the same ethical standards they would practice if living and working within the U.S. borders.

A) True
B) False

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Game Guys, Inc., is interested in keeping employees, customers, and the general public aware of the activities and programs it has accomplished within the community this past year. The company might consider performing a


A) contributory analysis.
B) responsibility review.
C) social audit.
D) annual payment report.

E) All of the above
F) B) and C)

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As a result of pressure from business lobbyists, Congress failed to pass legislation protecting whistleblowers.

A) True
B) False

Correct Answer

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As a response to various scandals, the federal government now requires social audits of all U.S. businesses.

A) True
B) False

Correct Answer

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A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.


A) social
B) corporate responsibility
C) compliance
D) integrity

E) C) and D)
F) None of the above

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Utilizing the phrase "the ends justify the means" as a corporate value system can negatively impact company morale and competitiveness.

A) True
B) False

Correct Answer

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Employees observe behavior and adopt standards of right and wrong.

A) True
B) False

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International issues of social responsibility and ethical behavior are


A) the result of greed found in capitalist countries.
B) found primarily in countries with a low standard of living.
C) a concern only of business professors.
D) difficult and not as clear-cut as U.S. firms would like them to be.

E) A) and D)
F) B) and C)

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Make it Better, Inc. is a large insurance company in the Midwest. Make it Better made its corporate philanthropy public when it announced 3% of its profits would be donated toward the cultural and environmental concerns of Des Moines, the home of Make it Better's corporate headquarters. The CEO stated, "In honor of several hundred employees that come to work here every day, we want to give something back." Since this is only helping one metropolitan area, the donation falls outside the realm of corporate social responsibility.

A) True
B) False

Correct Answer

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In a famous speech, former President John F. Kennedy proposed that businesses had four basic rights, and in his own words, he proclaimed that "each one of them leads us back to the right to keep the profits from one's business."

A) True
B) False

Correct Answer

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When stating a firm position on various social and political issues, corporate policies often commit company profits to back these positions.

A) True
B) False

Correct Answer

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At Fisher Financial Services, clients have a right to do business with whichever consultant they choose. It is not out of the ordinary for a financial consultant to lose a client to another consultant in the same office. If it is a high-net worth client, with the potential for high commissions on sales, the incentive to steal a fellow worker's client exists because the firm's culture has not established integrity-based ethics to deter this activity.

A) True
B) False

Correct Answer

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Ethical behavior involves the clear and easy choice of right and wrong actions toward others.

A) True
B) False

Correct Answer

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Ethical dilemmas in business


A) force us to make poor choices.
B) always end up bringing out the best in us.
C) often force us to choose between equally unsatisfactory alternatives.
D) define us as being moral absolutists or moral situationalists.

E) C) and D)
F) B) and D)

Correct Answer

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