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The law that established the Environmental Protection Agency was the


A) National Environmental Policy Act of 1970.
B) Clean Air Amendment of 1970.
C) Resource Recovery Act of 1970.
D) Resource Conservation and Recovery Act of 1984.
E) Clean Air Act Amendment of 1977.

F) None of the above
G) B) and C)

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If Casio were to buy out all other calculator manufacturers,what consumer right would be at stake?


A) The right to choose
B) The right to be heard
C) The right to safety
D) The right to service
E) The right to be informed

F) B) and E)
G) None of the above

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Explain the six basic rights of consumers.

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The six basic rights of consumers includ...

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Marilyn,age 25,has set a personal goal of being vice president of ABX Corp.by the time she is 32.She has determined that nothing will stand in her way of her goal.She hears that the president of ABX Corp.is engaged in a business enterprise with the president of a competitor that is a conflict of interest with his role of president.She reports the business relationship to the press anonymously.Upon hearing the news,the board of directors of ABX Corp.calls a special meeting to investigate the charges.Finding them to be true,they terminate the president and promote the existing vice president to president and Marilyn to vice president.What individual factor most affected Marilyn's ethical decision?


A) Personal goals.
B) Personal values.
C) Individual knowledge of an issue.
D) Cultural norms.

E) B) and C)
F) A) and D)

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Before the 1930s,most government involvement in day-to-day business was aimed at


A) nonpayment of income taxes.
B) discrimination.
C) protection of the free-market system.
D) consumer rights.
E) employment practices of factories.

F) A) and B)
G) D) and E)

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Why is pollution of concern to most citizens? Why are some businesspeople particularly concerned about pollution?

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Even though environmentalists have been ...

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Tina is a real estate broker who has been asked to sell a property by a client.The property is exactly what she has wanted for herself.She knows the seller is unaware of the value of the property and is relying on her to make the best decision.She knows if she markets it aggressively,she can get several thousand dollars more for the property than the seller is asking.Tina talks to her son and asks him to buy the property in his name,with her funds,and to transfer the property to her after the transaction is completed.She contacts her client and tells him she has a buyer ready who is offering to purchase the property for a thousand dollars over the listing price.The seller agrees to the sale unaware of the other issues involved.As it relates to the topic of this chapter,which of the following best describes Tina's actions?


A) Tina has sacrificed a thousand dollars more than she needed to pay for the property.
B) Tina has no ethical issues because the seller received more money in the transaction than the listing price.
C) Tina has knowingly engaged in a conflict of interest.
D) Tina helped her client enter a transaction in which everyone benefitted.

E) A) and C)
F) A) and D)

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A code of ethics is a written guide to acceptable and ethical behavior as defined by an organization.

A) True
B) False

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The Jeep Grand Cherokee was investigated because of reported instances of unintended acceleration.The investigating body concluded that the acceleration was not a result of a system malfunction but was due instead to driver error.However,they also said that the awkward placement of the brake and accelerator pedals was the primary contributor to these driver errors.By designing this part of the Grand Cherokee in an ergonomically inefficient manner,Jeep ignored which of the four basic rights of consumers?


A) The right to be informed
B) The right to choose
C) The right to safety
D) The right to be heard
E) The right to comfort

F) C) and D)
G) B) and D)

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In 2001,Deborah Williams was fired from her sales clerk's job at the Walgreens store in North Mall after refusing to work on Sundays.The Christian Reformed Church,of which she was a member,prohibited working on Sunday.Therefore,she did not go to work on those days even though she was scheduled to do so.Ms.Williams filed a lawsuit against the company because she felt her rights had been violated.Which rights were violated?


A) The rights to be heard and to work
B) The rights to safety and to be informed
C) The rights to be informed and to be heard
D) The rights to life and to work
E) The rights to equal treatment in the workplace

F) A) and B)
G) B) and E)

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Before the 1930s,the average work week prescribed by law was forty hours;however,workers were dissatisfied because there was no minimum wage.

A) True
B) False

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Robert Mullins is applying for a mortgage to purchase his first home.His credit rating is mediocre due to several late payments on his credit cards and car loan.He is upset because his friend Mark was offered an interest rate 3 percent less than what Robert was offered by the same mortgage company.This mortgage company's actions were


A) unethical-both Robert and Mark should have been charged the same interest rates,regardless of their credit histories.
B) ethical-this is just a part of doing business because credit history is an important indicator of future payments.
C) illegal-subjective factors may not be used when determining which credit offers may be extended to certain customers.
D) unethical if Robert is a minority and Mark is not.
E) unethical and illegal-customers must all be treated the same.

F) B) and C)
G) B) and D)

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Through a combination of direct generation and credits,the City of Las Vegas is powering streetlights and more than 140 municipal buildings and facilities with renewable sources.In addition to the city government's efforts,the casinos in Las Vegas donate food waste from the restaurants to a local pig farm.Which of the following is the most accurate description of the environmental efforts taken by the City of Las Vegas and the casinos there?


A) The casinos are saving money by not having to throw away uneaten food.
B) The desert City of Las Vegas is striving to use "greener" forms of power and the casinos are demonstrating their economical consciousness by feeding pigs.
C) The city is only giving the appearance of using alternate energy resources because using energy credits still gives the city the right to use fossil fuels.
D) The city government of Las Vegas is engaged in using alternate energy resources to power municipal buildings and street lights while the casinos are engaged in recycling food waste

E) A) and B)
F) C) and D)

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Fortunately,the acid-rain problem has been solved in recent years.

A) True
B) False

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Which of the following is the most effective way to encourage ethical business behavior?


A) Pass government regulations.
B) Provide guidelines from trade associations.
C) Include an ethics clause in a labor contract.
D) Establish and enforce a corporate code of ethics.
E) Rely on employees to blow the whistle.

F) B) and C)
G) A) and C)

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The socioeconomic model of social responsibility emphasizes the effect of business decisions on society.

A) True
B) False

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Ethical issues often arise out of business's relationships with investors,customers,employees,creditors,or competitors.

A) True
B) False

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Harryis a businessperson who works for a successful and admired Fortune 500 company.About how often is Harry likely to encounter ethical issues in the workplace?


A) Once or twice during her career
B) About two to three times per year
C) Approximately once a month
D) Almost every week
E) On a daily basis

F) None of the above
G) All of the above

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Stacey believes her company has discriminated against her because her minority coworkers,who are less qualified,have been promoted ahead of her.Which agency should Stacey contact?


A) Consumer Financial Protection Agency
B) Affirmative Action Council
C) Equal Employment Opportunity Commission
D) Federal Trade Commission
E) Fair Employment Practices Agency

F) B) and E)
G) All of the above

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In 2017,the Fiesta,a subcompact car manufactured by Ford,was known to catch on fire when rear-ended,even at inner-city speeds.This stripped consumers of their right to


A) choose.
B) be informed.
C) be protected.
D) be heard.
E) safety.

F) A) and B)
G) A) and C)

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