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What are measurements that evaluate results to determine whether a project is meeting its goals?


A) Models
B) Metrics
C) Benchmarks
D) Genetic algorithms

E) None of the above
F) All of the above

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Effectiveness MIS metrics include throughput, transaction speed, and system availability.

A) True
B) False

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Explain the interrelationships of efficiency and effectiveness IT metrics.

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Efficiency IT metrics focus on technolog...

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Adam Nation holds an executive position at PH Corporation.He has an extensive understanding of networks and telecommunications.Adam is aware of the information-technology threats the company faces, and institutes security protocols and safeguards to secure the MIS systems at PH Corporation.Based on this description, what position does Adam hold?


A) Chief security officer (CSO)
B) Chief technology officer (CTO)
C) Chief data officer (CDO)
D) Chief privacy officer (CPO)

E) None of the above
F) B) and C)

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Measuring the amount of website traffic is the best way to determine an organization's success.

A) True
B) False

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The chief data office (CDO) is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology.

A) True
B) False

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What is the difference between the CIO and CDO of an organization?


A) The CIO is responsible for the data, regardless of the information system, the CDO is responsible for the information systems through which data is stored and processed.
B) The CIO is responsible for the information systems through which data is stored and processed, the CDO is responsible for the data, regardless of the information system.
C) The CIO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology, the CDO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share.
D) The CIO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share, the CDO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology.

E) A) and C)
F) C) and D)

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What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?


A) Off-site training
B) MIS skills gap
C) Social recruiting
D) Information security

E) A) and B)
F) B) and C)

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The chief knowledge officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

A) True
B) False

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Jeremy Bridges is an executive for Green Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers.What is Jeremy's role within the company?


A) Chief executive officer (CEO)
B) Chief security officer (CSO)
C) Chief procurement officer (CPO)
D) Chief technology officer (CTO)

E) None of the above
F) A) and D)

Correct Answer

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What type of metrics includes number of prospective customers, number of new customers, and number of retained customers?


A) CRM metrics
B) SCM metrics
C) BPR metrics
D) ERP metrics

E) A) and B)
F) A) and C)

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What type of metrics includes number of marketing campaigns, new customer retention rates, and number of feedbacks by marketing campaign?


A) CRM metrics
B) SCM metrics
C) BPR metrics
D) ERP metrics

E) A) and B)
F) A) and C)

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The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge.

A) True
B) False

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Who is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses?


A) Chief knowledge officer (CKO)
B) Chief security office (CSO)
C) Chief technology officer (CTO)
D) Chief information officer (CIO)

E) B) and C)
F) A) and B)

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Which of the following describes the efficiency MIS metric of throughput?


A) The number of hours a system is available for users.
B) The time it takes to respond to user interactions such as a mouse click.
C) The amount of information that can travel through a system at any point in time.
D) The ease with which people perform transactions and/or find information.

E) A) and C)
F) None of the above

Correct Answer

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Measuring the amount of website traffic is the best way to determine a website's success.

A) True
B) False

Correct Answer

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What could a manager use to measure the success of an MIS project?


A) Effectiveness MIS metrics, efficiency MIS metrics.
B) Effectiveness MIS metrics, expert MIS metrics.
C) Expert MIS metrics, executive MIS metrics.
D) All of these.

E) B) and D)
F) B) and C)

Correct Answer

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What do most companies measure to determine the success of their websites?


A) Throughput
B) Speed
C) Traffic
D) Availability

E) A) and B)
F) A) and C)

Correct Answer

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The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses.

A) True
B) False

Correct Answer

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When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?


A) With high efficiency
B) The upper right-hand corner of the interrelationship graph
C) With high effectiveness
D) All of these

E) C) and D)
F) B) and D)

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