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Which of the following is true of mentoring?


A) Mentoring is the best substitute for therapy.
B) Most mentoring relationships develop formally as a result of interests or values officially discussed by a mentor and a protégé.
C) Employees most likely to seek a mentor are emotionally unstable and have a low need for power and achievement.
D) Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program.
E) Informal mentoring programs ensure access to mentors for all employees, regardless of gender or race.

F) A) and B)
G) A) and C)

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Assessment centers are primarily used to identify employees' technical skills.

A) True
B) False

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Acting as a mentor gives managers:


A) career support and sponsorship.
B) increased visibility among the organization's managers.
C) a chance to talk about their worries.
D) a chance to develop their interpersonal skills.
E) a greater opportunity to be promoted.

F) B) and D)
G) A) and E)

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According to the Myers-Briggs Type Indicator,what is true of individuals with a Sensing (S) preference?


A) They enjoy surprises.
B) They tend to rush into decision making.
C) They tend to focus less on facts and more on possibilities and relationships among them.
D) They focus on interpersonal relationships.
E) They tend to gather the facts and details to prepare for a decision.

F) A) and E)
G) A) and D)

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Allowing employees to take a full-time temporary position at another company is known as a(n) :


A) transfer.
B) expatriate assignment.
C) sabbatical.
D) externship.
E) lateral move.

F) A) and B)
G) B) and E)

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Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thinks of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.


A) empowerment
B) determination
C) training
D) an action plan
E) a career restructure

F) B) and E)
G) D) and E)

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Which of the following is true about a transfer?


A) It typically involves a full-time temporary position at another organization.
B) A transfer fundamentally increases job responsibilities.
C) A transfer essentially increases compensation.
D) It occurs when an employee is given less responsibility and authority.
E) It is an assignment of an employee to a position in a different area of the company, usually in a lateral move.

F) None of the above
G) B) and C)

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The combination of relationships,problems,demands,tasks,and other features of an employee's jobs is referred to as _____.


A) job appraisals
B) job experiences
C) formal education
D) technical training
E) interpersonal relationships

F) A) and E)
G) D) and E)

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How does 360-degree feedback help organizations?


A) Managers can identify subordinates who provide negative feedback.
B) Delivering ratings to a manager provides a simple way for the manager to act on the feedback.
C) Performance improves and behavior changes as a result of participation.
D) It demands very little time, so the raters can focus on other tasks.
E) Managers can easily interpret the results themselves and take necessary action.

F) A) and C)
G) All of the above

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Charlie,the CEO of MindChannel Inc.,believes that introducing a strategy of writing down one's career goals will help increase the productivity and potential of his employees.Charlie believes that these goals will keep his employees motivated to aim for higher positions in the organization.The vice president thinks close monitoring and constant criticism is better than writing down goals to motivate employees to meet the target.Which of the statements will help weaken the vice president's belief?


A) Goals are usually difficult to accomplish because they depend on an employee's willpower.
B) Constant feedback is a strong motivator to help increase the potential of employees.
C) Goals, when achieved, create a feeling of accomplishment, something that criticism will not create.
D) Motivation should be demonstrated in company communications, which are formal and assertive.
E) Goals, if not met, can create a sense of worthlessness in an employee.

F) A) and B)
G) B) and C)

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The step in the career management process in which psychological tests,such as the Myers-Briggs Type Indicator and the Strong-Campbell Interest Inventory,are used is:


A) follow-up.
B) reality check.
C) goal setting.
D) action planning.
E) data gathering.

F) A) and B)
G) B) and C)

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Which of the following is a component of a basic career management system?


A) Sabbatical
B) Goal setting
C) Externship
D) Team building
E) Workplace ethics

F) A) and B)
G) C) and D)

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Marika is a senior journalist at a news agency.She goes on a temporary leave for six months and travels around different parts of South Asia during her leave.She records her travel experiences in a book and shares it with her colleagues upon her return.During her leave,she was also being paid by the organization.This is an example of a(n) _____.


A) transfer
B) expatriate assignment
C) sabbatical
D) externship
E) downward move

F) B) and C)
G) B) and D)

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Which of the following is a characteristic of a successful formal mentoring program?


A) Mentor and protégé participation is mandatory.
B) Managers are rewarded for employee development.
C) Mentors are chosen on a random basis.
D) Mentors become therapists for their protégés.
E) Mentor-protégé relationships are artificially created.

F) A) and B)
G) B) and D)

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Marcus,a manager at Royal Memphis Hotel,is training a new group of employees.After each training session,the employees complete various exercises to test their knowledge.After evaluating the results,Marcus speaks one-on-one with the employees to help them define their areas of weakness and encourage them to keep fine-tuning their strengths.In this scenario,Marcus is providing his employees with _____.


A) counseling
B) feedback
C) goals
D) self-assessment
E) self-appraisal

F) All of the above
G) B) and E)

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An organization may demote an employee to a lower-level position:


A) to provide greater challenges to him or her.
B) so that the employee can learn different skills.
C) to increase the employee's visibility.
D) so that the employee can get more authority.
E) to give him more responsibility.

F) B) and E)
G) A) and B)

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In a self-assessment,an organization's responsibility is to identify opportunities and areas that need improvement.

A) True
B) False

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Identify the correct statement about succession planning.


A) It ensures that middle management systematically reviews leadership talent in the company.
B) It provides a set of developmental experiences that managers must complete to be considered for top management positions.
C) All companies have a succession plan ready when they need one.
D) It identifies a specific replacement for each managerial position within a company.
E) It focuses on low-potential and medium-potential employees.

F) A) and B)
G) B) and E)

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_____ increases an employee's ability to move into jobs that may not yet exist.


A) Development
B) Qualification
C) Physical appearance
D) Personal background
E) Ethnic culture

F) C) and D)
G) A) and B)

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Which of the following is a potential problem of job rotation?


A) Employees typically develop a short-term perspective on their problems and solutions.
B) Employees generally earn less.
C) Promotions usually take longer.
D) Employees typically develop specialized skills but fail to use them due to quick rotations.
E) It decreases employees' understanding of different company functions.

F) A) and D)
G) B) and E)

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