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The head of ABC Company announced that the company was going to start a project on weekends that would teach self-defense techniques to underprivileged kids in the neighborhood. Thomas decided to register himself for the project, as he was a trained kick-boxer. This action of Thomas reflects the __________ component of his attitude.


A) Behavioral
B) Affective
C) Cognitive
D) Normative
E) Intellectual

F) B) and E)
G) None of the above

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The two basic dimensions of Schwartz's value theory are self-enhancement/self-transcendence and ethical/unethical.

A) True
B) False

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The two basic dimensions of Schwartz's model of values are:


A) Self-enhancement/self-transcendence and openness to change/conservation
B) Strengths/weaknesses and opportunities/threats
C) Personal attitudes/work attitudes and cognitions/behaviors
D) Commitment/engagement and satisfaction/dissatisfaction
E) Involved/engaged and motivated/not motivated

F) A) and E)
G) A) and C)

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What is "perceived organizational support?" How does it impact employees? How can managers foster POS?

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Perceived organizational support (POS) r...

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Restraint of actions, inclinations, and impulses likely to upset or harm others and violate social expectations or norms is called:


A) Benevolence
B) Security
C) Tradition
D) Conformity
E) Universalism

F) C) and D)
G) B) and D)

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"Perceived organizational support" is the harnessing of organization members' selves to their work roles.

A) True
B) False

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Values are unstable and are likely to change over time and situations.

A) True
B) False

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Job engagement is an affective or emotional response toward various facets of one's job.

A) True
B) False

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The extent to which an individual identifies with an organization and commits to its goals is called:


A) Perceived organizational support
B) Organizational commitment
C) Organizational satisfaction
D) Job involvement
E) Job satisfaction

F) A) and E)
G) B) and C)

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Which of the following is not a suggestion for managers who want to reduce voluntary turnover?


A) Foster employee engagement
B) Create effective orientation programs
C) Reward all employees equally
D) Hire people who "fit" the organization's culture
E) Provide clear expectations of the job

F) A) and D)
G) A) and C)

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The affective component of an attitude is reflected in how you feel.

A) True
B) False

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