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Exam 4: Section 1: Ethics and Social Responsibility

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Question 51

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The U.S. Sentencing Commission Guidelines impose smaller fines on companies that_________ .

A) have never before violated ethics principles
B) have already established a specific type of compliance program
C) have already established an affirmative action program
D) were unaware of the unethical behavior of employees
E) are not concerned with the ethical behavior of employees

F) B) and E)
G) B) and D)

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Question 52

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Doug has a low-paying job for a telecommunications company. Every day when he goes home from work, Doug puts a headset, a stapler, or something similar in his lunch box and takes it home with him. Doug sees nothing wrong with his behavior since he feels he is being paid less than he should. In terms of Kohlberg's stages of moral development, Doug is operating at which level?

A) conventional
B) legally mandated
C) preconventional
D) postconventional
E) internalization

F) A) and C)
G) B) and E)

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Question 53

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Stakeholders are people or groups with an interest in a company's actions.

What term describes the degree of concern people have about an ethical issue?

Concentration of effect is how much an act affects the average person.

Kohlberg's three phases of moral development (in the appropriate order) are law and order, instrumental exchange, and universal principle.

In an article about BP Amoco, its CEO said that the company's commitment to____________ is all about trying to align its policies, values, and behavior with those of the societies in which it operates because, ultimately, superior performance means being in touch.

All four areas of social responsibility for companies (economic, legal, ethical, and discretionary) are equally important to a company's overall level of social responsibility.

What are the four steps managers can take to increase ethical decision making in their organizations?

All of the following are important factors in the creation of an ethical business climate EXCEPT_____________ .

_____________stakeholders are groups, such as shareholders, employees, customers, suppliers, governments, and local communities, on which the organization depends for long-term survival.

The two general categories of stakeholders are_________ stakeholders and____________ stakeholders.

In May 2005, U.S. Attorney Michael J. Sullivan announced that the United States had settled civil claims arising out of a suit that alleged Oracle Corporation had violated the False Claims Act in connection with billing the federal government for software training services. The U.S. government learned about the overcharging from a former Oracle vice president. The vice president acted as a(n) __________ .

Define stakeholders. What are the two types of stakeholder groups? Give one example of each.

Under the U.S. Sentencing Commission Guidelines, a culpability score is a way of assigning blame to a company.

In recent years Kowalski's Markets expanded by purchasing four existing stores. One of the stores was located in Minneapolis' Camden neighborhood, a lower-class community unlike the store's typical upscale customer demographic. Rather than sell the property, the owners decided they had an obligation to provide a neighborhood grocery store to that community. Which of the following is an example of a primary stakeholder group for Kowalski's markets?

The shareholder model holds that management's most important responsibility is long-term survival (not just maximizing profits). According to the shareholder model, long-term survival is achieved by satisfying the interests of multiple corporate stakeholders (not just shareholders).

What is social responsiveness? Identify the four strategies that can be used to respond to social responsibility problems. How do these strategies differ? Use the relationship between social responsibility and economic performance to explain why a company might choose one strategy over another in a given set of circumstances.

Shell's efforts to sink an abandoned offshore oil-storage buoy, were derailed by Greenpeace in Germany, which mounted a well-orchestrated public relations blitz that caused Shell's gasoline sales to plunge by 50 percent at some German stations. This is an example of how_____________ stakeholders can influence organizational strategy.

According to Kohlberg's model of moral development, people at the____________make decisions that conform to societal expectations.