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Car dealers realize that consumers focus exclusively on price and warranty.

A) True
B) False

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Employees,not the firm's research and development department,are the number one source of ideas for new industrial products.

A) True
B) False

Correct Answer

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Healthy Pick designed a new type of packaging that significantly improves taste and texture of food when defrosted.Unfortunately,firms seldom find that improvements in packaging impact market share and profits.

A) True
B) False

Correct Answer

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As a result of increased advertising and well-trained salespeople,packaging is less important than in the past.

A) True
B) False

Correct Answer

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In recent years,the packaging of products has been given a greater role in product promotion.

A) True
B) False

Correct Answer

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According to the Spotlight on Small Business box in Chapter 14,Let's Dish and Dream Diners knew that even though its target market valued home-cooked meals and family time spent enjoying them they lacked the time to adequately prepare such meals.

A) True
B) False

Correct Answer

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While the Universal Product Code (UPC)improves efficiency at the retail check-out counter,it has increased problems in controlling inventory.

A) True
B) False

Correct Answer

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One common way of classifying consumer goods is based on consumer purchasing behavior.

A) True
B) False

Correct Answer

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The _________ pricing strategy maintains low prices and avoids the use of special sales.


A) everyday low pricing (EDLP)
B) cost-based
C) target-based
D) skimming

E) B) and C)
F) A) and B)

Correct Answer

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Which of the following is a benefit of a brand name for a seller?


A) quality assurance
B) reduction in search time
C) increased repeat purchases
D) additional prestige

E) B) and C)
F) A) and B)

Correct Answer

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Some goods have a product life cycle that is completed in a shorter amount of time than other goods.

A) True
B) False

Correct Answer

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During the ________ stage of the product life cycle sales reach a peak,profits are declining,and the number of competitors starts to decrease.


A) growth
B) maturity
C) saturation
D) decline

E) A) and D)
F) B) and D)

Correct Answer

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The four-stage theoretical model that describes the evolution of a product from birth to death is referred to as the:


A) growth-share matrix.
B) developmental life span analysis.
C) product life cycle.
D) product market progression index.

E) A) and B)
F) A) and C)

Correct Answer

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The use of price discounts and coupons may erode the commitment of consumers to brand names.

A) True
B) False

Correct Answer

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Stella strongly prefers a specific brand of gourmet coffee.Because there is only one store in her area that sells this brand,she makes an extra effort to purchase this item.Stella's purchasing behavior indicates for her this product is a specialty good.

A) True
B) False

Correct Answer

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New products often fail because they don't deliver to consumers their promised benefits.

A) True
B) False

Correct Answer

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Demand-based pricing is another name for cost-based pricing.

A) True
B) False

Correct Answer

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The marketing efforts for convenience and specialty goods are essentially the same.

A) True
B) False

Correct Answer

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As firms develop their marketing mix,it is important to remember that:


A) prices must be linked directly to the cost of production.
B) instincts and past history are the best guides in determining price.
C) regardless of the strategy used,prices ultimately reflect the forces of supply and demand.
D) firms are often restricted in creating pricing strategies by relevant government rules and guidelines.

E) A) and C)
F) C) and D)

Correct Answer

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One function of effective packaging is to attract the attention of consumers.

A) True
B) False

Correct Answer

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