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Exam 9: Attracting and Retaining the Best Employees

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Question 91

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Human resources management is the sole responsibility of line managers.

A) True
B) False

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Question 92

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Mr. Cole was due to give evaluations of his company's top managers in a few days. He had heard little from Tom Wilson, one of his sales managers, for the past eleven months. On looking over Tom's progress record, Cole saw that Tom usually met his monthly goals. Nevertheless, he was not an outstanding employee. However, this month Tom had submitted a marketing idea that tripled sales for five slow-moving products. When asked to name the outstanding sales manager of the year, Cole could not think of a person more worthy than Tom. Disappointed that they were overlooked, several top managers complained that, in his decision, Cole was

A) allowing poor performance on one activity to influence his overall judgment.
B) allowing recent performance to be overemphasized.
C) discriminating on the basis of gender.
D) overemphasizing some issues and underemphasizing others.
E) discriminating on the basis of race and age.

F) C) and E)
G) B) and C)

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Question 93

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A diversity program can be successful even without strong, sustained commitment from top management.

When Russell Meyer started his new job, he was offered a cafeteria plan from which he could choose items such as health care, vision care, child care, life insurance, and membership at the company's gym. This is likely a type of

The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

What are the advantages and disadvantages of internal recruiting?

​A method of training and development in which participants attend courses in a room with lessons taught by either an instructor brought in for the training session or an individual within the company who has special expertise in the subject matter is

Gathering information about applicants for a position and choosing the most appropriate applicant is called

Soon after an employee was appraised, Steve Cohen discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Cohen is providing

John works for Texas Instruments. His tasks involve traveling to nearby colleges, interviewing students for hire after graduation, selecting certain ones to be invited for an office visit, and acquainting them with the facilities. He is in which phase of the HRM process?

The most humane form of workforce reduction is

A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n)

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

Which of the following is not a compensation decision?

Bob White was assigned to a senior employee responsible for instructing new computer programmers. Because of this senior employee's instruction, White gained hands-on experience under normal working conditions. Bob experienced ____ training.

After informing his employer that he had cancer, Maury was abruptly fired. The federal legislation that prohibits discrimination against qualified individuals with disabilities is

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

The wage structure is almost always developed on the basis of job evaluation.

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

American Airlines found that for some jobs it was unwise to train workers on equipment used at the work site. Therefore, a special classroom facility was set up for instruction on operating equipment like that found in some departments. By doing this, American Airlines offered ____ training for some jobs.