Question 1

Generally, a planning horizon lasts for one

Accepted Answer

A)  week.
B)  month.
C)  quarter.
D)  year.
E)  decade.F) A) and B)
G) A) and C)

Question 2

A set of activities intended to identify new ideas and technical advances that may result in new goods and services is called

Accepted Answer

A)  research and development.
B)  operations management.
C)  design planning.
D)  product design.
E)  horizon planning.F) All of the above
G) A) and D)

Question 3

A process layout is used when all products undergo the same operations in the same sequence.

Accepted Answer

A) True 
 B)False

Question 4

Phil Johnson is the owner of a small firm that manufactures customized oil-drilling equipment. The company's manufacturing facility is organized into a fabrication section, a heat treatment section, a welding section, and a quality control section. This type of plant layout is referred to as a(n)  ____ layout.

Accepted Answer

A)  product
B)  pooled manufacturing
C)  assembly-line
D)  group manufacturing
E)  processF) A) and B)
G) A) and C)

Question 5

A common planning horizon for operational plans is one year.

Accepted Answer

A) True 
 B)False

Question 6

When New Coke was introduced, it failed miserably in the market. After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Accepted Answer

A)  Shift the excess capacity to the production of other soft-drink products
B)  Eliminate the excess capacity by selling all New Coke facilities
C)  Fire all the employees involved with the production of New Coke
D)  Subcontract the production of New Coke to another producer
E)  Decrease the work week of its production line employeesF) A) and C)
G) A) and B)

Question 7

Scientists at R&E Labs worked for two years on a project to eventually add more knowledge to the science of photography. But in a meeting with the board of directors last week, they had nothing new to report. This is always a risk with

Accepted Answer

A)  basic research.
B)  applied research.
C)  development and implementation.
D)  a lack of research.
E)  underfunded research projects.F) C) and D)
G) A) and B)

Question 8

An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has

Accepted Answer

A)  few production processes.
B)  a focus on human resources.
C)  very little utility.
D)  many production processes.
E)  a focus on financial resources.F) None of the above
G) C) and E)

Question 9

The amount of products or services an organization can produce in a given time is known as its capacity.

Accepted Answer

A) True 
 B)False

Question 10

A situation in which machines and equipment do most of the work is known as

Accepted Answer

A)  high technology.
B)  quality control.
C)  a labor-intensive technology.
D)  an industrial installation.
E)  a capital-intensive technology.F) D) and E)
G) All of the above

Question 11

When Nabisco introduces Oreos with half chocolate and half peanut butter cream in the middle, it is ____ its Oreos line.

Accepted Answer

A)  refining
B)  implementing
C)  extending
D)  heavily advertising
E)  applyingF) A) and E)
G) None of the above

Question 12

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Accepted Answer

A) True 
 B)False

Question 13

Billy is in charge of obtaining the flour, sugar, and other ingredients needed for her employer, Baker's Café. Billy is in charge of

Accepted Answer

A)  procurement.
B)  corporate buying.
C)  purchasing.
D)  inventory control.
E)  shopping.F) A) and E)
G) A) and B)

Question 14

Describe the operations of a flexible manufacturing system (FMS).

Accepted Answer

A flexible manufacturing system (FMS) co...

Question 15

The term magnitude is used to describe the number of production processes that are used to produce products or services.

Accepted Answer

A) True 
 B)False

Question 16

____ is the arrangement of machinery, equipment, and personnel within a production facility.

Accepted Answer

A)  Process layout
B)  Product layout
C)  Resource design
D)  Plant layout
E)  Design planningF) A) and E)
G) C) and D)

Question 17

When different sequences of operations are required for creating small batches of different products, the type of design or layout used is the

Accepted Answer

A)  product design.
B)  product layout.
C)  process layout.
D)  quota layout.
E)  output layout.F) C) and E)
G) A) and B)

Question 18

In deciding on a product line, managers should balance ____ and product requirements.

Accepted Answer

A)  convenience goods
B)  specialty goods
C)  customer preferences
D)  demographics
E)  last year's salesF) A) and D)
G) A) and B)

Question 19

Steinway, a company that produces concert quality grand pianos, has ivory in storage waiting to be made into piano keys. This ivory is classified as

Accepted Answer

A)  finished-goods inventory.
B)  materials requirements planning.
C)  raw-materials inventory.
D)  work-in-process inventory.
E)  raw supplies.F) A) and C)
G) C) and E)

Question 20

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Accepted Answer

A)  the great amounts of electricity that it will need will be readily available.
B)  the costs of construction and buildings are low in California.
C)  a highly skilled labor force with technology experience will be available.
D)  labor rates are likely to be lower in this part of the world than in any other.
E)  California is renowned for the exceptional tax benefits packages that it offers.F) B) and D)
G) A) and D)

Exam 8: Producing Quality Goods and Services

____ is the arrangement of machinery, equipment, and personnel within a production facility.

Correct Answer
verified

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Correct Answer
verified

Billy is in charge of obtaining the flour, sugar, and other ingredients needed for her employer, Baker's Café. Billy is in charge of

Correct Answer
verified

A situation in which machines and equipment do most of the work is known as

Correct Answer
verified

Generally, a planning horizon lasts for one

Correct Answer
verified

A process layout is used when all products undergo the same operations in the same sequence.

Correct Answer
verified

The amount of products or services an organization can produce in a given time is known as its capacity.

Correct Answer
verified

When New Coke was introduced, it failed miserably in the market. After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Correct Answer
verified

Scientists at R&E Labs worked for two years on a project to eventually add more knowledge to the science of photography. But in a meeting with the board of directors last week, they had nothing new to report. This is always a risk with

Correct Answer
verified

An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has

Correct Answer
verified

The term magnitude is used to describe the number of production processes that are used to produce products or services.

Correct Answer
verified

A common planning horizon for operational plans is one year.

Correct Answer
verified

Correct Answer
verified

When Nabisco introduces Oreos with half chocolate and half peanut butter cream in the middle, it is ____ its Oreos line.

Correct Answer
verified

A set of activities intended to identify new ideas and technical advances that may result in new goods and services is called

Correct Answer
verified

Steinway, a company that produces concert quality grand pianos, has ivory in storage waiting to be made into piano keys. This ivory is classified as

Correct Answer
verified

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Correct Answer
verified

In deciding on a product line, managers should balance ____ and product requirements.

Correct Answer
verified

Describe the operations of a flexible manufacturing system (FMS).

Correct Answer
verified
A flexible manufacturing system (FMS) co...
View Answer

When different sequences of operations are required for creating small batches of different products, the type of design or layout used is the

Correct Answer
verified

Exam 8: Producing Quality Goods and Services

____ is the arrangement of machinery, equipment, and personnel within a production facility.

Correct AnswerverifiedShow Answer

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Correct AnswerverifiedShow Answer

Billy is in charge of obtaining the flour, sugar, and other ingredients needed for her employer, Baker's Café. Billy is in charge of

Correct AnswerverifiedShow Answer

A situation in which machines and equipment do most of the work is known as

Correct AnswerverifiedShow Answer

Generally, a planning horizon lasts for one

Correct AnswerverifiedShow Answer

A process layout is used when all products undergo the same operations in the same sequence.

Correct AnswerverifiedShow Answer

The amount of products or services an organization can produce in a given time is known as its capacity.

Correct AnswerverifiedShow Answer

When New Coke was introduced, it failed miserably in the market. After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Correct AnswerverifiedShow Answer

Scientists at R&E Labs worked for two years on a project to eventually add more knowledge to the science of photography. But in a meeting with the board of directors last week, they had nothing new to report. This is always a risk with

Correct AnswerverifiedShow Answer

An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has

Correct AnswerverifiedShow Answer

The term magnitude is used to describe the number of production processes that are used to produce products or services.

Correct AnswerverifiedShow Answer

A common planning horizon for operational plans is one year.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

When Nabisco introduces Oreos with half chocolate and half peanut butter cream in the middle, it is ____ its Oreos line.

Correct AnswerverifiedShow Answer

A set of activities intended to identify new ideas and technical advances that may result in new goods and services is called

Correct AnswerverifiedShow Answer

Steinway, a company that produces concert quality grand pianos, has ivory in storage waiting to be made into piano keys. This ivory is classified as

Correct AnswerverifiedShow Answer

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Correct AnswerverifiedShow Answer

In deciding on a product line, managers should balance ____ and product requirements.

Correct AnswerverifiedShow Answer

Describe the operations of a flexible manufacturing system (FMS).

Correct AnswerverifiedA flexible manufacturing system (FMS) co...View AnswerShow Answer

When different sequences of operations are required for creating small batches of different products, the type of design or layout used is the

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A flexible manufacturing system (FMS) co...
View Answer

Correct Answer
verified