Question 1

All of the following are reasons for a narrow span of management except

Accepted Answer

A)  workers are located far from one another.
B)  few new problems are expected.
C)  the manager must do a lot of work other than managing.
D)  a great deal of interaction between management and workers is needed.
E)  new problems arise frequently.F) C) and E)
G) A) and D)

Question 2

The number of layers, or levels, in a firm is referred to as the firm's

Accepted Answer

A)  organizational structure.
B)  managerial hierarchy.
C)  cluster structure.
D)  organizational height.
E)  bureaucratic structure.F) All of the above
G) A) and B)

Question 3

A common characteristic of a centralized organization is

Accepted Answer

A)  democratic decision making.
B)  decision making by a few top-level managers.
C)  a flat span of management.
D)  placing decision making near the workplace.
E)  authority placed at lower levels.F) None of the above
G) C) and E)

Question 4

When the matrix structure is used, employees report to more than one supervisor.

Accepted Answer

A) True 
 B)False

Question 5

Older, larger firms producing and selling various products base departmentalization on function.

Accepted Answer

A) True 
 B)False

Question 6

A basic difference between line managers and staff managers is that line managers have ___ which staff managers rarely have.

Accepted Answer

A)  authority
B)  expertise
C)  decision-making skills
D)  experience
E)  responsibilityF) A) and D)
G) A) and B)

Question 7

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together. This is an example of job

Accepted Answer

A)  rotation.
B)  redesign.
C)  specialization.
D)  enrichment.
E)  enlargement.F) A) and B)
G) B) and E)

Question 8

As a new manager for Sears, Peter is unwilling to delegate work. He realizes that, although he can delegate assignments to others, he cannot delegate his

Accepted Answer

A)  power to carry them out.
B)  authority.
C)  obligation to see that tasks are completed.
D)  responsibility to carry out assignments.
E)  function to complete tasks.F) B) and E)
G) A) and B)

Question 9

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

Accepted Answer

A)  chain of command.
B)  organizational height.
C)  line authority.
D)  organizational structure.
E)  management hierarchy.F) A) and D)
G) D) and E)

Question 10

Ted Landry finds he has less and less energy to go to work each day. On average he misses two days a week. Ted may be suffering from boredom, which is one negative side effect of job

Accepted Answer

A)  rotation.
B)  enrichment.
C)  specialization.
D)  enlargement.
E)  enhancement.F) A) and D)
G) D) and E)

Question 11

What does it mean for a manager to have a wide span of control? Would you expect the span of control to be wide or narrow when subordinates are highly trained professionals? Support your answer.

Accepted Answer

A wide span of management (or span of co...

Question 12

​A manager who hears employees gossiping about him and attempts to stop the gossip by enacting rules against spreading rumors, gossip, and discussions about the company will

Accepted Answer

A)  ​most likely fail.
B)  ​terminate the company grapevine.
C)  ​increase employees' freedom of speech.
D)  ​make employees happy.E) A) and C)
F) A) and B)

Question 13

Through informal talks with employees, managers realized employees thought their plant would close, resulting in massive layoffs. A few were already seeking other employment. The managers responded promptly and aggressively to this rumor, assuring employees of the health of the corporation and the reasonable security of their jobs. Your managerial know-how tells you that these managers are attempting to

Accepted Answer

A)  ignore inaccurate information because they know the truth eventually will become known.
B)  respond to inaccurate grapevine information to minimize the damage such misinformation might cause.
C)  eliminate the grapevine.
D)  use the grapevine as a managerial tool.
E)  reduce the credibility of information from the grapevine.F) B) and E)
G) A) and B)

Question 14

Which of the following is considered a downside of a line structure for an organization?

Accepted Answer

A)  The vast array of expertise brings a wide array of knowledge to a line structure.
B)  Slow decision-making by managers is typical of a line structure.
C)  Confusion about who is in charge causes grave drawbacks for this structure.
D)  Boredom and dissatisfaction is commonplace for managers in a line structure organization.
E)  Managers are responsible for a wide range of activities and, therefore, must have vast knowledge about all of these activities.F) C) and E)
G) A) and B)

Question 15

What is an informal organization? Where is it shown on the organization chart? Explain.

Accepted Answer

An informal organization displays a patt...

Question 16

Job rotation is the systematic shifting of employees from one job to another.

Accepted Answer

A) True 
 B)False

Question 17

Committees are necessary in an organization but do not offer any advantages over individual decisions and actions.

Accepted Answer

A) True 
 B)False

Question 18

Cory is at the top of her company's organization chart. Which of the following is most likely to be her job title?

Accepted Answer

A)  Executive manager
B)  President
C)  Manager
D)  Vice president, operations
E)  Organization leaderF) B) and C)
G) A) and D)

Question 19

Boss Queen, Inc. (BQI) 
Boss Queen, Inc. (BQI)  is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther
-Refer to Boss Queen, Inc. It seems that BQI managers could be considered all of the following except

Accepted Answer

A)  line managers.
B)  department managers.
C)  staff managers.
D)  functional managers.
E)  owners.F) All of the above
G) A) and E)

Question 20

In an organization with a matrix structure, authority flows both

Accepted Answer

A)  down and across.
B)  up and down.
C)  up and across.
D)  in lines and in circles.
E)  through groups and individuals.F) C) and E)
G) All of the above

Exam 7: Creating a Flexible Organization

Ted Landry finds he has less and less energy to go to work each day. On average he misses two days a week. Ted may be suffering from boredom, which is one negative side effect of job

Correct Answer
verified

A basic difference between line managers and staff managers is that line managers have ___ which staff managers rarely have.

Correct Answer
verified

Boss Queen, Inc. (BQI) Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther -Refer to Boss Queen, Inc. It seems that BQI managers could be considered all of the following except

Correct Answer
verified

What is an informal organization? Where is it shown on the organization chart? Explain.

Correct Answer
verified
An informal organization displays a patt...
View Answer

A manager who hears employees gossiping about him and attempts to stop the gossip by enacting rules against spreading rumors, gossip, and discussions about the company will

Correct Answer
verified

The number of layers, or levels, in a firm is referred to as the firm's

Correct Answer
verified

Cory is at the top of her company's organization chart. Which of the following is most likely to be her job title?

Correct Answer
verified

Committees are necessary in an organization but do not offer any advantages over individual decisions and actions.

Correct Answer
verified

All of the following are reasons for a narrow span of management except

Correct Answer
verified

Job rotation is the systematic shifting of employees from one job to another.

Correct Answer
verified

When the matrix structure is used, employees report to more than one supervisor.

Correct Answer
verified

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

Correct Answer
verified

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together. This is an example of job

Correct Answer
verified

Which of the following is considered a downside of a line structure for an organization?

Correct Answer
verified

Older, larger firms producing and selling various products base departmentalization on function.

Correct Answer
verified

In an organization with a matrix structure, authority flows both

Correct Answer
verified

Correct Answer
verified

A common characteristic of a centralized organization is

Correct Answer
verified

What does it mean for a manager to have a wide span of control? Would you expect the span of control to be wide or narrow when subordinates are highly trained professionals? Support your answer.

Correct Answer
verified
A wide span of management (or span of co...
View Answer

As a new manager for Sears, Peter is unwilling to delegate work. He realizes that, although he can delegate assignments to others, he cannot delegate his

Correct Answer
verified

Exam 7: Creating a Flexible Organization

Ted Landry finds he has less and less energy to go to work each day. On average he misses two days a week. Ted may be suffering from boredom, which is one negative side effect of job

Correct AnswerverifiedShow Answer

A basic difference between line managers and staff managers is that line managers have ___ which staff managers rarely have.

Correct AnswerverifiedShow Answer

Boss Queen, Inc. (BQI) Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther -Refer to Boss Queen, Inc. It seems that BQI managers could be considered all of the following except

Correct AnswerverifiedShow Answer

What is an informal organization? Where is it shown on the organization chart? Explain.

Correct AnswerverifiedAn informal organization displays a patt...View AnswerShow Answer

​A manager who hears employees gossiping about him and attempts to stop the gossip by enacting rules against spreading rumors, gossip, and discussions about the company will

Correct AnswerverifiedShow Answer

The number of layers, or levels, in a firm is referred to as the firm's

Correct AnswerverifiedShow Answer

Cory is at the top of her company's organization chart. Which of the following is most likely to be her job title?

Correct AnswerverifiedShow Answer

Committees are necessary in an organization but do not offer any advantages over individual decisions and actions.

Correct AnswerverifiedShow Answer

All of the following are reasons for a narrow span of management except

Correct AnswerverifiedShow Answer

Job rotation is the systematic shifting of employees from one job to another.

Correct AnswerverifiedShow Answer

When the matrix structure is used, employees report to more than one supervisor.

Correct AnswerverifiedShow Answer

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

Correct AnswerverifiedShow Answer

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together. This is an example of job

Correct AnswerverifiedShow Answer

Which of the following is considered a downside of a line structure for an organization?

Correct AnswerverifiedShow Answer

Older, larger firms producing and selling various products base departmentalization on function.

Correct AnswerverifiedShow Answer

In an organization with a matrix structure, authority flows both

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A common characteristic of a centralized organization is

Correct AnswerverifiedShow Answer

What does it mean for a manager to have a wide span of control? Would you expect the span of control to be wide or narrow when subordinates are highly trained professionals? Support your answer.

Correct AnswerverifiedA wide span of management (or span of co...View AnswerShow Answer

As a new manager for Sears, Peter is unwilling to delegate work. He realizes that, although he can delegate assignments to others, he cannot delegate his

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
An informal organization displays a patt...
View Answer

A manager who hears employees gossiping about him and attempts to stop the gossip by enacting rules against spreading rumors, gossip, and discussions about the company will

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A wide span of management (or span of co...
View Answer

Correct Answer
verified