Question 1

The state of tension experienced by people who face extraordinary demands,constraints,or opportunities is called __________.

Accepted Answer

A)  Strain
B)  Stress
C)  Fear
D)  Depression
E)  ParanoiaF) D) and E)
G) A) and E)

Question 2

Emotional stability is one of the "Big Five" personality traits that reflects the degree to which someone is relaxed,secure,and unworried.

Accepted Answer

A) True 
 B)False

Question 3

__________ describes the extent to which someone is emotionally detached and manipulative in using power.

Accepted Answer

A)  Locus of control
B)  Authoritarianism
C)  Machiavellianism
D)  Problem-solving style
E)  Self-monitoringF) B) and E)
G) All of the above

Question 4

__________ stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Accepted Answer

A)  Destructive
B)  Constructive
C)  Negative
D)  Intense
E)  PositiveF) All of the above
G) A) and B)

Question 5

A form of physical and mental exhaustion that can be incapacitating both personally and with respect to one's work is __________.

Accepted Answer

A)  Job stress
B)  Type A behaviour
C)  Job burnout
D)  Workplace rage
E)  EustressF) B) and D)
G) B) and E)

Question 6

A manager who "flies off the handle" and routinely screams at the top of her lungs at workers is exhibiting a high level of positive emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 7

Getting married is a stressor.

Accepted Answer

A) True 
 B)False

Question 8

A man has lunch with his boss also a man) and is considered to be on his way up in the organization.A woman has lunch with her boss a man) and is thought to be having an affair.This is an example of __________.

Accepted Answer

A)  gender stereotyping
B)  selective perception
C)  impression management
D)  projection
E)  the halo effectF) A) and D)
G) B) and E)

Question 9

Job performance is achieved through individual tradeoffs with job satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

The willingness to do extra duties,help others and have a positive feeling towards the organization is called:

Accepted Answer

A)  Being a company man
B)  Organizational lunacy
C)  Employee engagement
D)  Management structure
E)  Taking one for the teamF) B) and D)
G) B) and C)

Question 11

A manager who considers the jobs performed by the members of her department to be dull and considers changing their responsibilities to be more interesting and challenging is an example of projection.

Accepted Answer

A) True 
 B)False  True

Question 12

_________ is a predisposition to act in a certain way toward people and things in one's environment.

Accepted Answer

A)  An attitude
B)  A norm
C)  A behaviour
D)  A need
E)  Locus of controlF) C) and D)
G) B) and C)

Question 13

Personality tests not specifically designed for hiring decisions may result in lawsuits for bias or discrimination.

Accepted Answer

A) True 
 B)False

Question 14

Lester is a department manager who keeps working behind closed doors and has difficulty connecting with his employees.He needs to have and develop __________________________.

Accepted Answer

A)  social awareness
B)  relationship management
C)  self-awareness
D)  self management
E)  mood contagionF) D) and E)
G) C) and D)

Question 15

An instructor always comes into the classroom in a cheerful mood with a smile on his face and says "good morning" in a friendly way to his students.As a result,students rarely miss his class and have a very positive attitude toward classes and the school in general.This is an example of mood contagion.

Accepted Answer

A) True 
 B)False  True

Question 16

Agreeableness is one of the "Big Five" personality traits that reflects the degree to which someone is outgoing,sociable,and assertive.

Accepted Answer

A) True 
 B)False

Question 17

When an individual blames his/her personal failures or problems on external causes and attributes his/her successes to internal causes,the individual is ____________.

Accepted Answer

A)  Using the halo effect
B)  Perceiving things accurately
C)  Relying on the self-serving bias
D)  Engaging in selective perception
E)  Doing a proper performance analysisF) B) and E)
G) All of the above C

Question 18

The process of developing causal explanations for things that happen to people is called attribution.

Accepted Answer

A) True 
 B)False

Question 19

Millennial generation individuals are said to be:

Accepted Answer

A)  Self-centered and selfish
B)  Altruistic and socially involved
C)  Much like the Greatest generation in regard to work ethic
D)  Extremely hardworking even in the absence of personal rewards
E)  Fiercely committed to their employment regardless of the conditionsF) C) and D)
G) A) and B)

Question 20

Emotional intelligence is an ability to understand emotions and manage relationships effectively.

Accepted Answer

A) True 
 B)False

Exam 12: Individual Behaviour

The state of tension experienced by people who face extraordinary demands,constraints,or opportunities is called __________.

Correct Answer
verified

Emotional stability is one of the "Big Five" personality traits that reflects the degree to which someone is relaxed,secure,and unworried.

Correct Answer
verified

__________ describes the extent to which someone is emotionally detached and manipulative in using power.

Correct Answer
verified

__________ stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Correct Answer
verified

A form of physical and mental exhaustion that can be incapacitating both personally and with respect to one's work is __________.

Correct Answer
verified

A manager who "flies off the handle" and routinely screams at the top of her lungs at workers is exhibiting a high level of positive emotional intelligence.

Correct Answer
verified

Getting married is a stressor.

Correct Answer
verified

A man has lunch with his boss also a man) and is considered to be on his way up in the organization.A woman has lunch with her boss a man) and is thought to be having an affair.This is an example of __________.

Correct Answer
verified

Job performance is achieved through individual tradeoffs with job satisfaction.

Correct Answer
verified

The willingness to do extra duties,help others and have a positive feeling towards the organization is called:

Correct Answer
verified

A manager who considers the jobs performed by the members of her department to be dull and considers changing their responsibilities to be more interesting and challenging is an example of projection.

Correct Answer
verified
True

_________ is a predisposition to act in a certain way toward people and things in one's environment.

Correct Answer
verified

Personality tests not specifically designed for hiring decisions may result in lawsuits for bias or discrimination.

Correct Answer
verified

Lester is a department manager who keeps working behind closed doors and has difficulty connecting with his employees.He needs to have and develop __________________________.

Correct Answer
verified

Correct Answer
verified
True

Agreeableness is one of the "Big Five" personality traits that reflects the degree to which someone is outgoing,sociable,and assertive.

Correct Answer
verified

When an individual blames his/her personal failures or problems on external causes and attributes his/her successes to internal causes,the individual is ____________.

Correct Answer
verified
C

The process of developing causal explanations for things that happen to people is called attribution.

Correct Answer
verified

Millennial generation individuals are said to be:

Correct Answer
verified

Emotional intelligence is an ability to understand emotions and manage relationships effectively.

Correct Answer
verified

Exam 12: Individual Behaviour

The state of tension experienced by people who face extraordinary demands,constraints,or opportunities is called __________.

Correct AnswerverifiedShow Answer

Emotional stability is one of the "Big Five" personality traits that reflects the degree to which someone is relaxed,secure,and unworried.

Correct AnswerverifiedShow Answer

__________ describes the extent to which someone is emotionally detached and manipulative in using power.

Correct AnswerverifiedShow Answer

__________ stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Correct AnswerverifiedShow Answer

A form of physical and mental exhaustion that can be incapacitating both personally and with respect to one's work is __________.

Correct AnswerverifiedShow Answer

A manager who "flies off the handle" and routinely screams at the top of her lungs at workers is exhibiting a high level of positive emotional intelligence.

Correct AnswerverifiedShow Answer

Getting married is a stressor.

Correct AnswerverifiedShow Answer

A man has lunch with his boss also a man) and is considered to be on his way up in the organization.A woman has lunch with her boss a man) and is thought to be having an affair.This is an example of __________.

Correct AnswerverifiedShow Answer

Job performance is achieved through individual tradeoffs with job satisfaction.

Correct AnswerverifiedShow Answer

The willingness to do extra duties,help others and have a positive feeling towards the organization is called:

Correct AnswerverifiedShow Answer

A manager who considers the jobs performed by the members of her department to be dull and considers changing their responsibilities to be more interesting and challenging is an example of projection.

Correct AnswerverifiedTrue

_________ is a predisposition to act in a certain way toward people and things in one's environment.

Correct AnswerverifiedShow Answer

Personality tests not specifically designed for hiring decisions may result in lawsuits for bias or discrimination.

Correct AnswerverifiedShow Answer

Lester is a department manager who keeps working behind closed doors and has difficulty connecting with his employees.He needs to have and develop __________________________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedTrue

Agreeableness is one of the "Big Five" personality traits that reflects the degree to which someone is outgoing,sociable,and assertive.

Correct AnswerverifiedShow Answer

When an individual blames his/her personal failures or problems on external causes and attributes his/her successes to internal causes,the individual is ____________.

Correct AnswerverifiedC

The process of developing causal explanations for things that happen to people is called attribution.

Correct AnswerverifiedShow Answer

Millennial generation individuals are said to be:

Correct AnswerverifiedShow Answer

Emotional intelligence is an ability to understand emotions and manage relationships effectively.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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True

Correct Answer
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Correct Answer
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C

Correct Answer
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Correct Answer
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Correct Answer
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